About This Role
Researching and processing legal documents for internal and external customers is the core of this role, ensuring full compliance with regulations and internal policies. The position involves managing daily legal logs and general ledgers, and assisting with new systems and procedures.
Responsibilities
- Analyze and process all legal documents delivered to the Research Department, including subpoenas, summons, garnishments, levies, interrogatories, search/seizure warrants, and releases
- Ensure complete adherence with all regulations, state-specific statutes, and company policies and procedures related to department-specific processes
- Prepare customer correspondence, reports, and workflows to conform with regulations, statutes, and procedures
- Manage the Legal Log daily
- Manage Garnishment/Levy Clearing Account General Ledger daily, including processing disbursement checks
- Maintain current job procedures directly related to job function, including required annual review process
- Provide monthly metrics to Manager for Research Department metrics
- Assist management with the introduction of all new systems, processes, and procedures affecting department operations
- Assist with all duties as described in the Research Specialist and Research Team Lead functions as needed
- Maintain working knowledge of bank policies and procedures, including Reg. E., Reg. CC., Teller Check Cashing policy, Front Counter Capture policy, SAR, and general bank processing functions
- Perform periodic research as needed
Requirements
- High School Diploma/GED Required
- Previous banking experience is helpful, preferably two years of experience in a related field
- Previous experience with the judicial process and general knowledge of legal documents and litigation
- Self-motivated and dependable
- Ability to speak effectively in front of a group
- Possess strong organizational, detail, and analytical skills
- Strong reading comprehension skills
- Ability to multitask
- Excellent verbal and written communication skills with ability to speak with all levels of management
- PC proficient, with exposure/experience to Excel, Word, and Outlook
- Good phone voice, professional demeanor, and appearance
- Primarily sedentary work performed in an office environment
- Ability to sit for extended periods of time while working at a computer
- Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
- Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
