About the role
- Maintains a professional, friendly and courteous atmosphere that provides guests with an exceptional gaming experience.
- Assists guests, players, and Slot Hosts with all requests in a professional and timely manner.
- Explains the Bally's Rewards program in detail.
- Effectively markets the Bally's Rewards program to all new casino guests and actively enrolls new members.
- Evaluates play and issues complementary amenities based on established guidelines.
- Utilizes all aspects of the Player Tracking System.
- Stays informed about all Slot and Table Games activities and events.
- Maintains general knowledge of the properties.
- Inputs all player information into the database system and issues player cards.
- Complies with all company's policies and procedures, as well as Colorado Gaming rules and regulations
- Performs other job related duties as requested.
Competencies:
- Must be 21 years of age or older.
- Must be able to obtain and maintain a gaming license issued by the Colorado Division of Gaming.
- A minimum of six months of related experience and training.
- Must have excellent interpersonal and communication skills.
- Must be proficient in the entire Microsoft Suite and must be able to learn other software systems easily.
- Must be able to work weekends weeknights and holidays
What ’ s in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
- Employee Discount Meals
- Free Bus Passes
- Reimbursement of Colorado Gaming License fees
- Free Covered Employee Parking.
Salary: $15
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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