Repair Technician

Description

• The Repair Value Stream Technician is responsible for troubleshooting, repairing, upgrading, programming, testing, and documenting two-way radio communication equipment.
• This role supports final repair, quality validation, and shipment activities for communication technology supporting U.S. Federal Government customers.
• Repair, upgrade, and program two-way radios
• Set up, adjust, and operate test equipment according to established procedures
• Monitor equipment performance and conduct operational testing
• Document radio and device performance while validating test results
• Troubleshoot and diagnose equipment issues using approved methods and procedures
• Collect and record serial numbers, model numbers, feature information, and test results
• Perform radio depot repair activities and hardware upgrades
• Clean and prepare equipment for final shipment
• Follow repair processes, quality standards, and documentation requirements
• Complete training and become independently productive
• Support repair throughput goals and quality objectives
• Successfully perform troubleshooting and repair functions
• Maintain accurate repair and compliance documentation
• Contribute positively to team performance and customer satisfaction

Required Qualifications

• Associate Degree in Electrical Engineering Technology (EET), Electronics Engineering Technology (EE), or equivalent combination of education and experience

• Knowledge of two-way radio systems and RF communications

• Understanding of RF and electronics theory

• Experience using telecommunications test equipment such as: Digital Volt Meters (DVMs), Service Monitors, Watt Meters

• Proficiency with Windows-based applications

• Experience with Microsoft Excel and Google Docs

• Strong documentation and record-keeping skills

• Strong verbal and written communication skills

• Ability to work effectively in a team environment

• Mechanical aptitude and ability to follow established procedures

• Experience troubleshooting, repairing, upgrading, programming, and testing electronic equipment

• 1 to 3 years of related experience OR Associate Degree in EE/EET with relevant technical experience

• Microsoft Excel, Google Docs, Windows Operating System

• Experience includes:

• Radio depot repair operations

• Radio programming and upgrades

• Troubleshooting and diagnostics

• Documentation and data collection

• Telecommunications and RF test equipment

• Windows operating systems and computer hardware

Preferred Qualifications

• Mechanically inclined with strong hands-on troubleshooting skills
• Cell phone repair experience
• Laptop or computer repair experience
• Networking and computer hardware knowledge
• Knowledge of communication systems and RF technology
• Experience with technical diagnostic and programming software
• Ability to lift up to 25 pounds

Benefits Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.

Synectics is an equal opportunity employer.