About This Role
Release planning, coordination, scheduling, deployment, and governance are the core responsibilities of this experienced Release Manager. The role requires strong experience in Release Management, Change Management, and ITIL processes, coordinating across various teams to ensure smooth and reliable production releases.
Responsibilities
- Own and manage the end-to-end release lifecycle, from planning and scheduling to deployment and post-release validation
- Develop and maintain release calendars, deployment plans, release notes, checklists, and implementation documentation
- Coordinate with Development, QA, DevOps, Infrastructure, Security, and Business teams to ensure release readiness
- Manage change requests, conduct impact and risk assessments, and facilitate Change Advisory Board (CAB) meetings
- Coordinate Go/No-Go meetings and obtain the necessary approvals before production deployments
- Ensure adherence to ITIL processes, release governance, organizational policies, and compliance requirements
- Track release dependencies, risks, issues, milestones, and delivery timelines
- Coordinate production deployments, rollback plans, hotfixes, emergency releases, and post-release validation
- Monitor release KPIs, including deployment success rate, change failure rate, rollback frequency, and on-time delivery
- Manage release communications and provide timely updates to stakeholders and senior management
- Conduct post-release reviews and drive continuous improvement in release processes
- Support incident reviews and root cause analysis related to release failures or production issues
Requirements
- 10+ years of experience in IT, with significant hands-on experience in Release Management
- Strong knowledge of end-to-end release planning, deployment coordination, and release governance
- Good understanding of ITIL processes, particularly Release, Change, Incident, and Problem Management
- Experience managing CAB meetings, change approvals, release readiness, and Go/No-Go decisions
- Familiarity with CI/CD pipelines and DevOps practices
- Experience with tools such as Jira, ServiceNow, Jenkins, Azure DevOps, or similar platforms
- Strong stakeholder management, communication, coordination, and risk management skills
- Ability to manage multiple releases, competing priorities, and tight deployment timelines
- Experience coordinating cross-functional teams in enterprise IT environments
