About This Role
This Release Manager role involves overseeing all aspects of domain release management, including process design, optimization, scheduling, policy, and stakeholder engagement. The successful candidate will act as the primary liaison between application development and production, managing and optimizing the release process, deployment tools, and sandbox strategies. This position offers the opportunity to work with clients, learn CloudQnect methodologies, and gain valuable experience for career advancement.
Responsibilities
- Develop, audit, monitor, and enforce established release management processes and policies in support of cross-domain configuration integration, testing, completeness, and consistency
- Provide timely and efficient support to domain-specific release management resources
- Coordinate release program activities and function as a subject matter expert in release management, ensuring production readiness in a timely fashion
- Ensure alignment with client deployment expectations and processes, keeping development teams up-to-date on changes with schedule, processes, or policies
- Create and track the release improvement process to be applied across Salesforce domain and functions
- Responsible for release communication to stakeholders, ensuring clear visibility and accountability for releases, to include Release Readiness Reviews, Milestones, and Go/No-Go Decisions
- Define and enforce Salesforce sandbox management practices, to include periodic refreshes
- Work closely with project management to raise and mitigate release risks
- Demonstrate problem-solving, interpersonal skills, time management, and a high level of urgency in high-pressure and complex situations
Requirements
- Bachelor's Degree or higher in Computer Science or a technical discipline
- 3+ years of experience in Salesforce and/or software development with proven release responsibilities
- Prior experience as a people manager
- Proficiency in application development release processes and tools
- Proficiency and comfort with MS Project, demonstrating ability to work closely with Project Managers and Planner/Scheduler to make assumptions and manage shifting schedules
- Ability to articulate and manage tasks, dependencies, task durations, and risks in a timely manner
- Good verbal and written communication skills, demonstrating the ability to build and manage relationships with clients and the internal CloudQnect team
- Ability to proactively keep the team mindful of deadlines and requirements; clearly articulates what and why process steps are necessary, providing excellent organizational and analytical abilities
Nice to have:
- Prior experience with VA / US Government Agencies
