About This Role
This role is for a Release Manager to take ownership of how changes are deployed to production across Zact's global regions. It is a hands-on position where you will build, mature, and run the release coordination and change management processes, including maintaining the evidence trail.
Responsibilities
- Coordinate releases from multiple project streams into production across global regions, owning the master release calendar and go/no-go reviews
- Establish and run the Change Advisory Board (CAB), ensuring every production change has an approved ticket, test evidence, and proper sign-off
- Manage the release path through pre-prod and UAT, resolving environment conflicts and monitoring drift from production
- Own the change management control and its audit evidence for internal audit, external auditors, and bank client reviews
- Lead post-release verification, publish release notes, and report on deployment frequency, change failure rate, and rollback rate
- Work with engineering and DevOps to improve CI/CD pipelines and deployment automation
Requirements
- 5 to 7 years in release management, change management, DevOps, or a related role, including 3+ years in an engineering-adjacent function
- Experience establishing or maturing a release and CAB process, not only following one
- Working knowledge of Jira and GitHub Actions or comparable CI/CD tooling
- Experience in a regulated or audited environment (SOC 2, ISO 27001, PCI DSS, or similar)
- Strong communicator who can hold the line on process while staying a pragmatic partner to engineering
- Availability during US hours, with occasional deployments in India hours
Nice to have:
- Multi-region or global deployment experience
- Fintech, payments, or banking technology background
- ITIL or equivalent framework familiarity
Important Details
- Work format: 100% Remote Working Option
- Locations: US, Europe, India (candidates should be located in India)
- Schedule: Standard shift, US business hours (Eastern or Central preferred for bank client coverage), with approximately 2-hour overlap with India team at start of US Day
About the Company
Zact is a Fintech innovator focused on providing simpler expense and payment management systems. The company aims to align spending employees with finance and accounting while providing guardrails and continuous reconciliation with financial systems, enabling organizations to Pay by the Rules. Zact provides SaaS for commercial card programs and payments.
