About the role
Job Purpose:
- To achieve monthly KPIs assigned
- To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
- To ensure that all telesales activities are directed to meeting sales targets.
- To ensure assigned card monthly targets are achieved
- To ensure that there is no miss selling
- To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns
- Adherence to discipline and punctuality
- Constant follow up with the customer.
- Attending Daily team huddles & keeps up to team commitments.
- Monitor personal performance and align strategies to improve sales out comes.
Requirements:
- University Graduate.
- Excellent people management skills.
- 1-2 years experience in similar work environment.
- Preferably has a practical marketing background.
- Has strong Sales and customer focus and ability to think creatively and work under pressure.
- Excellent presentation skills.
- Good team player with result driven attitude.
- Business sensitive.
- Has analytical and computer skills.
- Adaptable and versatile.
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