About the role
Role & responsibilities Position Title: Area Head Karnataka Bank
Department: Bancassurance / Partnership Distribution
Location: Chennai
Reporting To: Zonal Head / Regional Head – Bancassurance
Role Overview
The Area Head – Bancassurance will be responsible for driving business
growth through bancassurance channel partners across assigned
branches/territories. The role requires strong relationship management with
partner bank branches, sales leadership, and team management to achieve
revenue, productivity, and customer satisfaction goals.
Key Responsibilities
•
Business Development & Sales
•
- Drive insurance sales through partner bank branches within the
assigned area.
- Achieve business targets (premium, revenue, product mix,
persistency) as per company objectives.
- Identify cross-sell and upsell opportunities to maximize wallet
share.
•
Relationship Management
•
- Build and nurture strong relationships with bank branch
managers, cluster heads, and staff.
- Ensure alignment between bank stakeholders and company
objectives.
- Conduct regular joint business reviews with bank leadership.
•
Team Leadership
•
- Lead, mentor, and motivate a team of Relationship
Managers/Partner Support staff.
- Provide training, coaching, and performance feedback to
improve productivity.
- Ensure effective deployment of manpower across branches.
•
Operational Excellence
•
- Monitor and ensure compliance with regulatory guidelines and
internal processes.
- Ensure accurate documentation, policy issuance, and timely
service delivery.
- Drive initiatives to improve customer satisfaction and claims
experience.
•
Market Intelligence & Strategy
•
- Track competitor activities and market trends to identify
business opportunities.
- Work closely with zonal/regional teams to design and implement
area-level strategies.
Key Performance Indicators (KPIs)
• Achievement of monthly/quarterly sales & revenue targets.
• Productivity per branch and per Relationship Manager.
• Quality metrics – Persistency, claims ratio, compliance adherence.
• Partner satisfaction score.
• Employee engagement and retention in the assigned area.
Qualifications & Experience
• Graduate/MBA with 7–12 years of experience in sales/distribution,
preferably in Bancassurance, Banking, or Insurance.
• Proven track record of managing multi-branch/channel sales.
• Strong stakeholder management and relationship-building skills.
• Excellent leadership, communication, and analytical abilities.
Skills & Competencies
• Business acumen with ability to drive sales growth.
• People management and coaching skills.
• Strong interpersonal and negotiation skills.
• Customer-centric mindset with problem-solving ability.
• High result orientation and resilience under pressure.
Preferred candidate profile
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