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We are looking for a Relationship Manager to join our team at Jk Tours And Travels. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns.
The role offers 15000- 20000 rupees and a dynamic environment with opportunities for growth.
Key Responsibilities: Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach -Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues -Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job
Requirements: The minimum qualification for this role is above 12th and 0- years of experience.
You will be responsible for handling enquiries, offering relevant information, and escalating complex issues to the appropriate department when necessary.
Candidates must be open to a 6 days working week during the day shift.
Pay: From ₹15,000.00 per month
Work Location: In person