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Relationship Manager at Neoteric Properties - JobAssist
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Home›Jobs›Business & Management›Relationship Manager
Neoteric Properties logo

Relationship Manager

Neoteric Properties

RemoteFull timeMid levelPosted today
Apply with JobAssist

About the role

Key Responsibilities : Relationship Manager

  1. Lead Handling & Customer Connect

○ Contact assigned leads promptly and understand their requirements.

○ Build a strong relationship with prospective customers.

○ Understand customer budget, family requirements, preferred location,

configuration and purchase timeline.

○ Maintain regular follow-ups without making the customer feel pressured.

  1. Customer Qualification

○ Identify genuine and financially capable prospects.

○ Understand the customer's buying motivation and decision-making process.

○ Identify all decision-makers involved in the purchase.

○ Maintain proper customer profiling in CRM.

  1. Site Visit Management

○ Coordinate and confirm customer site visits.

○ Welcome and personally assist customers during their visit.

○ Give a proper project/product presentation.

○ Understand the customer's response to the property and identify their preferred

unit.

○ Coordinate family visits and second visits wherever required.

  1. Relationship Building After Site Visit

○ Maintain continuous engagement with customers after the visit.

○ Share relevant project information, availability, payment plans and updates.

○ Address basic customer queries and coordinate with the concerned internal team

when required.

○ Convert customer interest into a closure opportunity.

  1. Customer Follow-up & Pipeline Management

○ Maintain structured follow-ups with every active prospect.

○ Ensure no qualified lead becomes inactive due to lack of follow-up.

○ Maintain accurate CRM notes after every meaningful interaction.

○ Keep the sales pipeline updated with the customer's current status and next

action.

  1. Negotiation & Closure Coordination

○ Identify when a customer is ready for commercial discussion.

○ Prepare the customer properly before taking the discussion to the AGM/Sales

Manager.

○ Coordinate closure meetings with the concerned senior.

○ Support the customer throughout the booking process.

○ RM should not independently negotiate final pricing/discounts; commercial

negotiation should be handled by the AGM/authorized senior.

  1. Customer Experience

○ Ensure the customer receives a professional and personalized experience

throughout the journey.

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Gwalior, Madhya Pradesh

Posted

Posted today

About company

Headquarters

Gwalior, Madhya Pradesh

Open jobs

7

Website

neotericproperties.in

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Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

Neoteric Properties logoNeoteric Properties