Registrar, Emergency Department - Multiple Positions

The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking an hourly/per diem TH Staff Assistant 2 / Emergency Department Registrar (Evenings). The successful candidate will:

General Duties

• Conduct both quick registrations and full registrations of persons who present for ED services and applies wristbands to patient wrists or ankles.
• Conduct registration of persons who present to ambulatory surgery, endoscopy procedures and L&D.
• Accurately searches for patient files ensuring that duplicate medical records are not assigned.
• Conducts patient interviews to obtain accurate and complete patient demographic and insurance data as necessary.
• Explains and obtains signatures on appropriate hospital forms, including the general consent to treatment, notice of privacy, and patient agreement forms.
• Facilitates transportation for discharged ED patients.
• Reviews registration forms and updates to ensure accurate and complete demographic and financial data.
• Maintains photocopies of patient’s insurance and identification cards.
• Answers, triages, and routes incoming phone calls to ED.
• Verifies coverage and checks eligibility for insurance benefits including Medicare, Medicaid, Blue Cross, and other insurances.
• Schedules follow-up outpatient appointments in Acuity or Altera Health bridge.
• Assists patients and staff members with inquiries.
• Prepares the patient’s medical chart with appropriate documentation.
• Maintains knowledge of all organizational and departmental policies and procedures.
• Ensures compliance with HIPAA regulations and relevant hospital policies.

Admitting Duties

• Setting up Death Certificates in eVitals system.
• Processing OCME/Funeral Home pickups.
• Processing Bed Transfer and Patient discharges.
• Processing Chart Conversions from ED outpatient to Observation and Inpatient Levels of Care.
• Inpatient Bed Management/ Bed Assignments.

Required Qualifications

• 1 – 2 years of experience in a healthcare, medical office or hospital setting, particularly in-patient registration, scheduling, or insurance verification.
• Proficiency in medical terminology.
• Strong computer skills, including Microsoft Office (Access, Excel, PowerPoint, Word).
• Demonstrated ability to function effectively in a high-pressure, fast-paced environment.
• High School Diploma or GED.
• Experience with insurance verification (Medicare, Medicaid, HMOs).
• Experience using the EAGLE system or similar Electronic Health Records platform.
• Or, a satisfactory equivalent combination of education, training, and experience.

Preferred Qualifications

• Associate or Bachelor Degree.
• Bilingual skills (Creole and/or Spanish; Mandarin and/or Cantonese; Arabic).