About This Role
Managing loss prevention and safety programs across multiple store locations is the core of this role, serving as a trusted business partner to store and field leadership. You will coach teams, conduct audits, analyze trends, and investigate internal and external theft, using data and operational knowledge to reduce loss and improve compliance.
Responsibilities
- Partner with field and store leadership to implement and maintain loss prevention and safety programs throughout an assigned region
- Analyze key performance indicators (KPIs), exception reporting, and shrink data to identify trends, root causes, and opportunities for loss reduction
- Conduct loss prevention investigations involving internal and external theft, utilizing appropriate investigative techniques and documentation
- Perform regular Loss Prevention and Safety audits to identify risks, ensure compliance, and implement corrective actions
- Maintain a strong field presence through routine store visits, participation in regional meetings, and collaboration with operational leaders
- Monitor point-of-sale (POS) exception reporting and other reporting tools to detect potential fraudulent or dishonest activity
- Develop and recommend strategies, controls, and procedures to minimize losses involving merchandise, cash, and company assets
- Oversee the functionality and maintenance of security systems, including alarms, electronic article surveillance (EAS), and CCTV equipment
- Support new store openings, store relocations, and store closings by ensuring compliance with operational and loss prevention standards
- Assist in supervising regional loss prevention personnel and addressing organizational and operational challenges
- Ensure all incidents involving company asset loss are appropriately identified, investigated, documented, and resolved
- Provide training and coaching to store teams on loss prevention awareness, safety standards, and operational compliance
Requirements
- Bachelor's degree in Criminal Justice, Asset Protection, Business Administration, or a related field
- Minimum of three years of retail loss prevention experience
- Experience supporting multiple store locations within a retail environment
- Strong investigative, analytical, and problem-solving skills
- Ability to interpret data, identify trends, and develop actionable solutions
- Knowledge of retail operations, safety practices, and loss prevention methodologies
- Strong communication and relationship-building skills, with the ability to influence leaders at all levels
- Highly organized with the ability to manage multiple priorities in a fast-paced environment
- Willingness and ability to travel approximately 60%, including some overnight travel