Regional Director

ESSENTIAL ROLES & RESPONSIBILITIES (NON-EXHAUSTIVE LIST)

• Leads a team of managers, supervisors and direct service child welfare professionals in partnering with children, parents and community

providers to assess, plan, evaluate and make linkages for in-home stabilization, prevention, safety, permanency and well-being outcomes •
Implementation of home-based, foster care and specialized services for youth and families through management and direction of staff who
are responsible for service delivery

• Collaborate with multi-disciplinary teams and partners for continuous quality improvement, interventions, service delivery and the achievement of program outcomes
• Represents, markets and promotes the program vision, goals and works toward growth, development and alignment across the site,

region and other areas of jurisdiction. (This includes seeking expansion opportunities, leverage for alliances, referrals and the
assurance of agency visibility, resource availability, program/ process development and solution-focused barrier elimination.)

• Provides effective supervision, mediation, problem resolution, oversight and crisis response to staff by effectively responding to

workforce, parent, child, provider and other stakeholder concerns and demonstrating the ability to effectively manage crisis and
difficult case situations. (This includes ensuring coverage for on-call support and supervisory mechanisms are in place/efficient.)

• Assesses and maintains knowledge of child welfare and population specific laws, policies and trends for recommending program

adjustments and implementation that aides program effectiveness, children, families and communities

• Adheres to the agency strategic plan and goals for operational growth, interviewing, training and evaluation of employees for the

site/region that yields a competent, well-resourced workforce and effective provision of services

• Provide oversight, input and supervisory action and consultation to administrative and managerial staff in charge of the various functional

service areas on a regular basis concerning local site/regional matters, including workforce, programs, services, budget, site operational
needs and overall Agency performance outcomes. (This includes measuring and achieving performance on Key Performance Indicators
metrics/dashboards, etc.)

• Confers with the Associate Vice President concerning budgetary and organizational recommendations for programs and services. (This

includes monitoring and adherence to agency and contractual policies, practices and regulations for fiscal management,
revenue/expense recoupment, census tracking, ratios, and reporting toward agency objectives.)

• Directs the processes for case management activities such as assignment, transfer, closings and assessment of workloads, issue analysis,

service authorizations, critical decisions and practice recommendations

• Represents client’s needs and Agency interest to referral sources, DCFS, the judicial system and governmental agencies.
• Exercise discretion and judgment (under supervision) in performance of duties in conformance with applicable policies, procedures,

statutes, rules and regulations

• Performs other duties as required or assigned which are reasonably within the within the values, philosophy, policies procedures and

scope of the duties enumerated above

KNOWLEDGE AND ABILITIES

• Knowledge of risk and safety assessment, and developing effective safety plans that reduce/mitigate future risk of child abuse, neglect

and improve child safety
• Ability to write, prepare and give clear, actionable, accurate, and comprehensive feedback for reports or documents •
Knowledge of the medical and mental health diagnosis, treatment methodologies and crisis intervention for high-risk situation •
Knowledge of readiness of change, grief, human development and the impact of trauma

• Knowledge and understanding of the role of a change agent and interventions needed for a successful helping relationship and

maintenance of confidentiality
• Ability to demonstrate critical thinking skills, be detail oriented with highly effective verbal, facilitation and written communication skills •
Ability to develop skills and the skills of others via training, application and supervision
• Knowledge and ability to be open and accepting of other’s ethnicities, race, sexual orientation, gender identity and expression (SOGIE) •
Ability to collaborate and coach a diverse population of staff, with competence, understanding and sensitivity to the workforce and
service population’s cultural and socioeconomic characteristics

• Proficiency in the usage of computer software; demonstrate an understanding of computer file systems and databases, e.g., Microsoft

Office, Excel, Outlook, Teams, etc

• Ability to travel and work flexible hours

Background and Driving Requirements:
Employment is contingent upon successful completion of all required background checks, including but not limited to criminal background checks and CANTS (Child Abuse and Neglect Tracking System) checks, as required by law and agency policy. Candidates must also possess a reliable vehicle and have a valid driver’s license and must not have had a suspended or revoked driver’s license within the past three years.

QUALIFICATION-EDUCATION & EXPERIENCE REQUIREMENTS
MSW or masters in a related human service field with a minimum of 5 years of related experience and 3 years of prior supervisory experience in
child and family casework services. Management experience involving multiple staff in several locations and outcomes performance is highly
preferred. Candidates must also have a demonstrated ability to plan, budget, organize and communicate in a management capacity. A Child
Welfare Employee License (CWEL) in IL is required. Candidates must be able to pass the Child Care Act and 402 Licensing Exam within 6 months
of hire, if not already obtained. (Proficiency in speaking, reading and writing in English and Spanish preferred.)

PHYSICAL AND SPECIAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The
employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Objects
include a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift
and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
The employee may work in and/or visit Agency offices, children and families throughout Illinois and must be able to transport him/herself to
these environments. The employee is required to have a valid driver’s license, insurance and must be able to safely operate a motor vehicle.
LCFS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national
origin, genetics, disability, age, or veteran status.

COMPENSATION AND BENEFITS
Compensation will be commensurate with experience and qualifications. Lutheran Child and Family Services offers a benefit package to health
and dental insurance, includes 10 paid holidays, a robust paid time off/vacation/sick time policy, workforce self-care and resiliency benefits, life
insurance, a 403(b) retirement program and performance based bonus potential.

LCFS is an Equal Opportunity Employer