Regional Director

Child and Family Guidance Center is seeking an experienced Regional Director for the Plano and Mesquite clinics (on-site and office-based). The Regional Director is a management level position, responsible for overseeing two clinics in rural communities. This position has direct reports in the clinics.

Duties and Responsibilities:

• Provide leadership assuring quality, cost effective therapeutic and rehabilitation services are being delivered.
• Conduct marketing to increase community awareness of CFGC. Educate community and partners of the array of services provided through the agency. Marketing occurs in the community, face to face, by scheduled appointments unless otherwise specified by Director Mental Health Services or other Senior Management Team.
• Serve as CFGC liaison to area committees and initiatives to promote visibility and accessing of services as needed.
• Provide site(s) management of daily functions necessary for clinic productivity.
• Provide direct supervision for all assigned employees including LPHA’s, QMHP-CS, MH interns, and front office personnel. Complete and ensure the following tasks, in each location, are completed timely, fully and according to company policy. These duties include but are not limited to the following:
  • Billing Log(s) Submission/Auditing
  • Clinical Documentation Auditing (internal/external)
  • Tracking Authorizations for Services (all Payers)
  • Completion of all reports provided to include authorization, missing notes, missing times, etc.
  • Mileage/Expense Report Auditing
  • Sign off on Medical Record Requests
• Provide leadership through individual meetings with each assigned employee (minimum of one meeting per month) and team meeting/training a minimum of one meeting per month, per clinic. Documentation of each meeting is due to the Director no later than one week following the meeting.
• Coordinate in-service educational opportunities to meet contract and accreditation requirements, promoting clinical staff professional development. Assist in providing training and orientation for all job duties for new hires in clinical services.
• Perform duties without violating any ethical codes, state or federal codes or requirements.
• Maintain all case records (notes, treatment plans, etc.) in accordance with agency standards.
• Document with the understanding that all clinical notations are considered legal documents and can be used in the court of law. All documentation should be true and accurate and under no circumstance falsified in any manner.
• Utilize client tracking system(s), Medi Soft and other systems, as required, to ensure increase in productivity and assure accurate collection, reporting and analysis of client services and billing transaction entries.