Regional Director

About This Role

Regional Director is a high-profile leadership role responsible for ensuring the successful delivery of a complex, multi-partner contract that supports people with disabilities, health conditions and other barriers to employment into sustainable, meaningful work. You will provide strategic and operational leadership across the region, driving performance, quality, compliance and continuous improvement whilst creating an inclusive, values-led culture where colleagues, partners and participants can thrive.

Responsibilities

• Lead end-to-end contract delivery across South London
• Deliver against participant engagement, job outcome, sustainment and progression targets
• Ensure contractual, financial, quality and social value objectives are achieved
• Provide assurance to commissioners, stakeholders and senior leadership teams
• Lead recovery and improvement plans where required
• Translate contract requirements into clear operational plans and priorities
• Drive a high-performing culture focused on accountability, collaboration and results
• Lead regional governance, risk management and operational excellence
• Represent Ingeus at strategic forums, partnership boards and contract reviews
• Ensure delivery aligns with Individual Placement and Support (IPS) and Supported Employment Quality Framework (SEQF) principles
• Embed person-centred approaches that support participant choice, accessibility and inclusion
• Maintain oversight of service quality, fidelity and continuous improvement activities
• Use insight, data and customer feedback to enhance service delivery and outcomes
• Lead, develop and inspire a diverse regional leadership team
• Create a culture that lives Ingeus values and promotes inclusion, innovation and accountability
• Support the development of managers, Team Leaders and Employment Specialists
• Drive workforce planning, talent development and succession planning
• Build strong relationships with local authorities, DWP, NHS partners, employers, community organisations and skills providers
• Develop partnerships that strengthen referral pathways and improve participant outcomes
• Lead employer engagement strategies that support inclusive recruitment and sustainable employment opportunities
• Manage contract budgets, forecasts and resource planning
• Monitor financial performance and take action to address variances
• Oversee supply chain and delivery partner performance, quality and compliance
• Ensure value for money and commercial sustainability across the region

Requirements

• Significant senior leadership experience within employment, skills, health, welfare-to-work or public service programmes
• Experience leading large, multi-site operations with full performance and financial accountability
• Strong understanding of contract management, governance and service improvement
• Commercial and financial management expertise, including budgeting and forecasting
• Experience managing subcontractors, delivery partners or supply chains
• Strong analytical capability with the ability to use performance data to drive decisions
• Excellent stakeholder engagement and influencing skills
• A commitment to inclusive leadership and delivering excellent customer outcomes
• Sound understanding of safeguarding, equality, data protection and compliance
• Knowledge of Connect to Work, IPS, SEQF or comparable supported employment models
• Experience working with local government, DWP, NHS systems or accountable bodies
• Degree-level qualification or equivalent professional experience
• Relevant programme, contract or supported employment qualifications
• Experience supporting external quality or fidelity reviews

Benefits

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave
• EAP Support programme available 24/7, including 6 free counselling sessions
• Private medical insurance
• Life assurance
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you
• Eyecare vouchers to help with glasses or eye care
• Online Shopping discounts
• Cycle to Work scheme
• Travel season ticket loan
• Long service awards to celebrate your commitment
• Salary Finance offering financial education and advice
• Opportunity to purchase extra benefits like critical illness cover and dental insurance

Important Details

• Schedule: Full Time
• Contract: Permanent
• Travel: across the contract area and occasional UK travel, including overnight stays when required
• Employment is subject to: satisfactory employment references, a satisfactory DBS check, proof of right to work in the UK
• Application deadline: The role may be closed early if a high volume of applications is received

About the Company

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. They are a trusted partner to government and industry delivering services that create positive social impact and transform lives.