Regional Director is a high-profile leadership role responsible for ensuring the successful delivery of a complex, multi-partner contract that supports people with disabilities, health conditions and other barriers to employment into sustainable, meaningful work. You will provide strategic and operational leadership across the region, driving performance, quality, compliance and continuous improvement whilst creating an inclusive, values-led culture where colleagues, partners and participants can thrive.
Responsibilities
Lead end-to-end contract delivery across South London
Deliver against participant engagement, job outcome, sustainment and progression targets
Ensure contractual, financial, quality and social value objectives are achieved
Provide assurance to commissioners, stakeholders and senior leadership teams
Lead recovery and improvement plans where required
Translate contract requirements into clear operational plans and priorities
Drive a high-performing culture focused on accountability, collaboration and results
Lead regional governance, risk management and operational excellence
Represent Ingeus at strategic forums, partnership boards and contract reviews
Ensure delivery aligns with Individual Placement and Support (IPS) and Supported Employment Quality Framework (SEQF) principles
Embed person-centred approaches that support participant choice, accessibility and inclusion
Maintain oversight of service quality, fidelity and continuous improvement activities
Use insight, data and customer feedback to enhance service delivery and outcomes
Lead, develop and inspire a diverse regional leadership team
Create a culture that lives Ingeus values and promotes inclusion, innovation and accountability
Support the development of managers, Team Leaders and Employment Specialists
Drive workforce planning, talent development and succession planning
Build strong relationships with local authorities, DWP, NHS partners, employers, community organisations and skills providers
Develop partnerships that strengthen referral pathways and improve participant outcomes
Lead employer engagement strategies that support inclusive recruitment and sustainable employment opportunities
Manage contract budgets, forecasts and resource planning
Monitor financial performance and take action to address variances
Oversee supply chain and delivery partner performance, quality and compliance
Ensure value for money and commercial sustainability across the region
Requirements
Significant senior leadership experience within employment, skills, health, welfare-to-work or public service programmes
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Experience leading large, multi-site operations with full performance and financial accountability
Strong understanding of contract management, governance and service improvement
Commercial and financial management expertise, including budgeting and forecasting
Experience managing subcontractors, delivery partners or supply chains
Strong analytical capability with the ability to use performance data to drive decisions
Excellent stakeholder engagement and influencing skills
A commitment to inclusive leadership and delivering excellent customer outcomes
Sound understanding of safeguarding, equality, data protection and compliance
Knowledge of Connect to Work, IPS, SEQF or comparable supported employment models
Experience working with local government, DWP, NHS systems or accountable bodies
Degree-level qualification or equivalent professional experience
Relevant programme, contract or supported employment qualifications
Experience supporting external quality or fidelity reviews
Benefits
25 days of annual leave plus bank holidays, with the option to trade for additional leave
EAP Support programme available 24/7, including 6 free counselling sessions
Private medical insurance
Life assurance
Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you
Eyecare vouchers to help with glasses or eye care
Online Shopping discounts
Cycle to Work scheme
Travel season ticket loan
Long service awards to celebrate your commitment
Salary Finance offering financial education and advice
Opportunity to purchase extra benefits like critical illness cover and dental insurance
Important Details
Schedule: Full Time
Contract: Permanent
Travel: across the contract area and occasional UK travel, including overnight stays when required
Employment is subject to: satisfactory employment references, a satisfactory DBS check, proof of right to work in the UK
Application deadline: The role may be closed early if a high volume of applications is received
About the Company
Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. They are a trusted partner to government and industry delivering services that create positive social impact and transform lives.
