Regional Director
Citizenship and Immigration Services
RemoteFull timeMid level$124k – $187kPosted today
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Citizenship and Immigration Services
Duties
U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security comprised of approximately 19,000 Federal employees and contractors working in approximately 250 Headquarters and field offices around the world. We are responsible for the administration of immigration and naturalization adjudication functions and establishing immigration services policies and priorities.
Our functions include:
As Regional Director, you will provide executive leadership in exercising oversight for the overall mission of U.S. Citizenship and Immigration Services (USCIS) at the regional level. In your assigned region of operations, you will be responsible for the administration of immigration benefits and services including the processing of citizenship applications, family, adjustment of status applications, family based petitions and registration carried out through Districts under your jurisdiction.
You will be responsible for the administration of key national goals and priorities for the immigration benefits program and directly responsible for results to Headquarters? senior management. You will represent USCIS interests, concerns, and relationships within the Department of Homeland Security and among other agencies within and outside of the Department.
You will have executive authority and management of the District Directors under your supervision to ensure effective and efficient program and financial management. You will ensure that Districts under your jurisdiction carry out programs in conformance with federal immigration laws, regulations, policies, and procedures governing the adjudication of citizenship and adjustment of status applications and petitions. You and your staff will contribute to the development of national policy based on regional perspectives for all immigration benefits programs. You will report to the Director, Field Operations and be responsible for identifying problems and issues that may have significant regional or national impact.
As a member of the agency's executive team; you will implement the President's Management Agenda within your specific area of responsibility. For an overview of the diverse responsibilities USCIS carries out within the Government, visit our website at http://www.uscis.gov/.
Qualifications
As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level managerial capability. This experience should be sufficiently broad in scope and at a major management level in a large or complex organization. The ideal candidate will have experience supervising a large number of employees through subordinate supervisors and have experience hiring, developing and evaluating employees.
As such, your application should demonstrate that you the knowledge, skills and abilities to successfully fulfill responsibilities inherent in SES positions such as:
To meet the minimum qualification requirements for this position, you application must show evidence that you possess the five (5) Executive Core Qualifications listed below and Mandatory Technical Qualification(s) listed below. Typically experience of this nature is gained at the GS-15 or equivalent level in the federal service or its equivalent in the private sector.
If your experience does not include these basic qualifications, you will not be determined qualified for this position.
**Noncompetitive status- if you are a current or reinstatement eligible Career SES or a graduate of an Office of Personnel Management (OPM) approved SES Candidate Development Program (CDP) and your ECQs have been certified by OPM's Qualifications Review Board (QRB)-you are not required to address the ECQs. Current and reinstatement eligible SES must include with your application a copy of your most recent SF-50, Notification of Personnel Action, documenting your SES Career Appointment. CDP graduates must include a copy of your OPM CDP graduation certificate or other proof that your ECQs have been QRB certified.**
The application process used to recruit for this position is the TRADITIONAL METHOD.
MANDATORY EXECUTIVE CORE QUALIFICATIONS
All applicants must submit a written narrative addressing each ECQ generally not to exceed two (2) pages per ECQ for a total of no more than 10 pages. A sample 5-page executive level resume and ECQ narratives can be viewed at this link http://www.opm.gov/ses/references/GuidetoSESQuals_2012.pdf
Applicants are encouraged to follow the Challenge, Context, Action and Results (C-C-A-R) model when preparing written ECQs narratives.
Challenge: Describe a specific problem or goal.
Context: Describe the individuals and groups you worked with, and/or environment in which you worked to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
Action: Discuss the specific actions you took to address a challenge.
Result: Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.
ECQ 1 -LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this Executive Core Qualification (ECQ) is the ability to establish an organizational vision and to implement it in a continuously changing environment.
ECQ 2 -LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
ECQ 3 -RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.
ECQ 4 -BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.
ECQ 5 -BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments or international organizations to achieve common goals.
Additional information on the Executive Core Qualifications is available at https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/
MANDATORY TECHNICAL QUALIFICATION(S)
All applicants must submit a written narrative explaining how they meet the two (2) mandatory technical qualification(s) not to exceed one (1) page for each MTQ. Please give examples and explain the depth of the knowledge you possess and the sensitivity of the issues you handled, etc.
MTQ 1. Expert knowledge in federal budget, personnel, operational and performance management procedures.
MTQ 2. Expertise in leading a large, multi-layered and/or geographically disperse federal program (immigration, homeland security or similar) sufficient to provide advice and counsel to agency and departmental leadership on emerging public facing issues.
Education
There is no substitution of education for experience for this position.