Directing store operations across an assigned region is the core of this role, leading a team of District Managers to achieve operational excellence, sales growth, talent development, and exceptional customer experiences. This position provides leadership and accountability for the financial, operational, merchandising, and people performance of all stores within the region.
Responsibilities
Lead, develop, and hold accountable a team of District Managers responsible for achieving sales, profitability, operational, and customer service objectives
Execute zone priorities and strategic initiatives while ensuring consistent execution across all stores within the region
Drive consistent execution of company programs, operational initiatives, merchandising standards, and store processes
Conduct regular business reviews to evaluate performance, identify opportunities, and implement action plans to improve results
Ensure stores maintain high standards of presentation, merchandising, inventory management, signage, and operational excellence
Promote a culture of accountability, ownership, and continuous improvement throughout the region
Provide regular updates and business insights to the Zone Vice President regarding sales performance, operational opportunities, talent needs, and market conditions
Maintain full P&L accountability for the assigned region, including sales, payroll, expenses, shrink, and profitability
Analyze key business metrics and company reporting to identify trends, opportunities, and performance gaps
Develop and execute strategies to drive profitable sales growth while effectively managing expenses and operating costs
Ensure District Managers effectively utilize reporting and analytics to identify business outliers and improve store performance
Build financial acumen within the field leadership team through coaching, business reviews, and performance management
Recruit, develop, and retain top talent at all levels within the region
Create succession plans and leadership development strategies to build a strong pipeline of future District Managers and Store Managers
Coach and mentor District Managers to strengthen leadership capabilities, operational expertise, and business acumen
Partner with Human Resources on workforce planning, talent acquisition, employee relations, performance management, and organizational development initiatives
Facilitate leadership meetings, town halls, onboarding programs, and development sessions as needed to support business objectives
Partner with the Zone Vice President and Zone Operations Director to ensure effective execution of merchandising initiatives and sales-driving programs
Drive operational and merchandising consistency across all stores while maintaining Dollar Tree
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Ensure stores deliver a high level of customer service through strong leadership presence, associate engagement, and operational execution
Identify and communicate field opportunities that support sales growth, operational efficiencies, and customer satisfaction
Foster a strong shrink-awareness culture and ensure effective execution of asset protection programs across the region
Partner with Asset Protection and Risk Management teams to reduce loss, improve compliance, and protect company assets
Maintain accountability for inventory integrity, inventory controls, and operational compliance standards
Ensure stores operate in compliance with company policies, procedures, and regulatory requirements
Support the Zone Vice President in executing strategic growth plans, market expansion initiatives, organizational development efforts, and operational priorities across the region
Partner with Real Estate teams to identify opportunities for new stores, relocations, expansions, and market growth
Collaborate with Store Support Center partners to ensure effective communication, issue resolution, and execution of company priorities
Serve as a key voice of the field by providing insights and recommendations that support continuous business improvement
Requirements
Bachelor’s degree preferred or equivalent combination of education and experience
5+ years of progressive multi-unit retail leadership experience in a high-volume, fast-paced environment
Proven track record of driving sales growth, operational excellence, and profitability across multiple locations
Demonstrated success leading, developing, and coaching field leadership teams
Strong financial acumen with experience managing P&L performance and business analytics
Experience leading through change and executing large-scale operational initiatives
Strong communication, relationship-building, and influencing skills
Proficiency with Microsoft Office Suite and other business systems and reporting tools
Ability to travel extensively throughout the assigned region
Nice to have:
Discount retail, grocery, convenience, big box, or specialty retail experience
Experience managing large geographic territories and complex multi-unit operations
Proven ability to build high-performing teams and develop future leaders
Strong understanding of merchandising, inventory management, asset protection, and workforce planning
Benefits
Bonus and equity
Health, Dental, & Vision
Flexible spending account
Life and disability insurance benefits
401k plan
PTO
Paid holidays annually
Employee stock purchase plan
Employee Assistance Program (EAP)
Educational Assistance Program
Associate Discounts and PerkSpot Program
Career Growth and Leadership Development Opportunities
About the Company
Dollar Tree is one of North America's leading value retailers, operating thousands of stores dedicated to delivering value, convenience, and discovery to millions of customers every day. Its success is driven by its associates, its culture, and its commitment to serving customers and communities. At Dollar Tree, an environment is fostered where associates can grow their careers, make meaningful contributions, and be part of a team that is shaping the future of value retail.
At Dollar Tree, it's really all about the thrill of the hunt.
