This role involves direct oversight of a region's stores, selling centers, and cross-dock locations, focusing on growth effectiveness, efficiency, profitability, and market share. The Regional Director develops business, financial, and operational plans for all stores in the region, including budget, advertising, staffing, training, and quality assurance. The position supports District/General Managers in maximizing store performance and is based in the Northeast market area, requiring travel throughout the region.
Responsibilities
Direct District/General Managers (DMs/GMs) to achieve maximum operational efficiency and effectiveness, monitoring store functions through regular communication and visitation
Evaluate store operations, provide feedback to DMs/GMs, and deliver reports to the COO to maintain consistent store operations
Assist DMs/GMs in preparing annual operational budgets by reviewing prior years' budgets and forecasting future needs
Provide input on employee issues and assist staff in resolutions
Ensure compliance with OSHA regulations, including evaluation of PPE and tools, and assure bi-weekly and monthly safety meetings are conducted
Ensure regional Federal & State DOT regulations are followed, including vehicle inspections, driver qualifications, and proper maintenance of the truck fleet
Ensure DMs/GMs build and maintain displays to corporate specifications and track/replace them as required
Consult with senior leadership and appropriate NSC Staff regarding policies, procedures, and display specifications
Communicate information regarding advertising effectiveness, customer service, quality, and regional performance to NSC leadership
Negotiate with vendors, suppliers, and commercial accounts as necessary
Partner with sales leadership to achieve sales goals for Tuff Shed (Retail & The Home Depot) and Woodmaster products and services
Ensure regional compliance with Tuff Shed's policies and procedures in Operations, Sales, Finance/Accounting, Risk Management, and Human Resources
Partner hands-on with DMs/GMs, RSDs, and RPDs to diagnose root causes of performance and operational issues and work to improve outcomes
Lead RSDs and RPD, ensuring long/short term goals are met for the region and encouraging professional development
Ensure DMs/GMs use good judgment and management principles in store operations, including motivating, training, and retaining employees
Assist DMs/GMs in identifying, hiring, and training employees at all levels by proactively seeking interview opportunities and following HR hiring processes
Requirements
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Ability to lead, coach, motivate, and develop District/General Managers and regional leaders
Ability to diagnose operational problems, determine root causes, and implement effective solutions
Strong business judgment and decision-making skills
Ability to develop and execute operational, financial, staffing, training, advertising, and growth plans
Knowledge of budgeting, profitability, operational efficiency, quality assurance, and performance management
Ability to negotiate effectively with vendors, suppliers, and commercial customers
Ability to effectively communicate at all levels, including executives, management, suppliers, customers, employees, business partners, and commercial accounts
Ability to effectively present information orally in one-on-one and small group situations
Ability to use arithmetic, mathematical, accounting, and financial tools as they apply to Tuff Shed business
Ability to read, write and understand instructions given orally, in writing and/or in diagram form
Ability to prepare written correspondence and reports that create a professional image for Tuff Shed
Bachelor’s degree or equivalent (4 years of experience) in Construction Management, Business, Marketing, Management, preferred
Valid driver’s license and acceptable MVR
Five years progressively responsible management experience within Tuff Shed or comparable demonstrated management experience in a similar environment
Working knowledge of OSHA safety requirements
Proficiency and hands-on computer skills in Microsoft Office and Internet applications
Nice to have:
Previous manufacturing and/or construction management experience
Experience in sales or managing a sales team
Experience leading managers and overseeing multiple locations
Experience in utilizing Customer Relations Management (CRM) software – including Oracle, JDE, Salesforce.com, or similar systems
Important Details
Locations: Detroit, MI; Cleveland, OH; Baltimore, MD; Richmond, VA; Delaware, NH; Fairfield, NJ; Long Island, NY; Cincinnati, OH; Rochester, NY
About the Company
Tuff Shed is an equal opportunity employer.
Tuff Shed is America's leading provider of installed storage buildings, garages and cabin shells.
