About This Role
Refilling prescriptions for patients is the core of this pharmacy technician role, which involves working closely with providers, clinical staff, and pharmacies. This position suits an experienced pharmacy technician seeking to expand their skills and grow within a collaborative healthcare team.
Responsibilities
- Collaborate directly with providers and clinical staff to review, process, and manage prescription refill requests from patients and external pharmacies
- Analyze refill requests for accuracy, completeness, and appropriateness prior to pharmacist review
- Enter and maintain prescription and refill information accurately in the pharmacy system
- Communicate professionally with patients, providers, and pharmacies to clarify refill requests and resolve issues in a timely manner
- Ensure all refill activities comply with state regulations, organizational policies, and patient safety standards
- Prioritize workload effectively to meet volume demands while maintaining a high level of accuracy
- Support pharmacists and other pharmacy team members in daily operations as needed
- Maintain confidentiality and uphold HIPAA standards in all communications and documentation
Requirements
- High School Diploma or GED required
- Active Indiana Pharmacy Technician License required
- Active Pharmacy National Certification required after one year of hire
- Ability to work under pharmacist supervision and follow established procedures
- Strong attention to detail with the ability to review and analyze medication refill requests
- Solid understanding of common drug names, dosages, and pharmacy terminology
- Effective written and verbal communication skills
- Excellent organizational and time-management abilities
- Ability to work independently while also contributing to a team environment
- Demonstrated commitment to accuracy, quality, and patient safety
Benefits
- 401(K) retirement savings with employer match
- Tuition reimbursement
- Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met)
- Employee Assistance Program – Counseling at no cost to you
- Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck
Important Details
- Schedule: set schedule with no nights, weekends, or holidays
- Work environment: office-based setting within a provider-supported refill department; after an initial training period, partial remote work opportunities may be available based on performance, accuracy, and departmental metrics
