About This Role
This role involves overseeing the entire human resources function, from daily operations and policy development to recruitment, performance management, and employee relations. It suits an experienced HR professional capable of leading a comprehensive HR strategy and ensuring compliance with company policies and regulations.
Responsibilities
- Manage day-to-day HR operations and ensure compliance with company policies and procedures
- Develop, implement, and continuously improve HR policies, SOPs, and guidelines
- Maintain accurate and confidential employee records and HR databases
- Manage employee lifecycle processes from onboarding to resignation/exit
- Ensure proper documentation of employment contracts, personnel files, transfers, promotions, and disciplinary actions
- Monitor attendance, leave, working hours, and other HR-related records
- Lead end-to-end recruitment activities for assigned business units
- Work with department heads to identify manpower requirements and prepare workforce plans
- Develop and update Job Descriptions and Job Specifications
- Source candidates through job portals, LinkedIn, recruitment agencies, social media, and professional networks
- Conduct preliminary interviews and coordinate final interviews with management
- Manage offer negotiation, reference checks, and onboarding processes
- Build and maintain a strong talent pipeline for critical positions
- Monitor recruitment performance, including time-to-fill and recruitment cost
- Develop and implement effective KPI and performance management systems
- Coordinate annual and periodic performance appraisals
- Work with managers to establish measurable KPIs for employees
- Monitor performance review completion and ensure timely feedback
- Support management in handling underperformance through Performance Improvement Plans (PIPs)
- Provide recommendations regarding promotion, confirmation, transfer, and career development based on performance
- Administer salary adjustments, increments, bonuses, incentives, allowances, and employee benefits
- Ensure compensation practices are consistent with company policies and approved budgets
- Maintain confidentiality of employee compensation information
- Provide HR data and analysis to management for compensation-related decisions
- Handle employee grievances, complaints, disciplinary matters, and workplace conflicts professionally
- Promote positive employee relations and a healthy working environment
- Conduct employee counseling and exit interviews when required
- Identify training and development needs across departments
