About This Role
Leading all recruitment activities for the company is the core of this role, ensuring that qualified candidates are hired in a timely manner to meet business needs. The Recruitment Manager will oversee the entire recruitment cycle, from manpower planning to coordinating with HR and department heads.
Responsibilities
- Manage the complete recruitment cycle from candidate sourcing to onboarding coordination
- Develop recruitment plans according to departmental manpower requirements
- Coordinate with department heads to understand current and upcoming hiring requirements
- Manage recruitment for operational, sales, support and corporate positions
- Source candidates through Indeed, LinkedIn, Facebook, Instagram, WhatsApp, job portals, employee referrals and other approved recruitment channels
- Review CVs and applications and shortlist candidates according to job requirements
- Conduct initial candidate screening and recruitment interviews
- Coordinate departmental interviews with relevant managers
- Maintain an organized candidate pipeline and recruitment database
- Monitor interview schedules, candidate attendance and selection status
- Coordinate selected candidates with HR for documentation and onboarding
- Prepare daily, weekly and monthly recruitment reports for management
- Monitor recruitment targets, hiring timelines and source-wise performance
- Analyze recruitment channels and identify effective sources of qualified candidates
- Maintain professional communication with candidates throughout the recruitment process
- Follow up with selected candidates to support timely joining
- Develop and maintain a pipeline of potential candidates for recurring positions
- Maintain confidentiality of candidate and employee information
- Work with HR and management to continuously improve recruitment processes
- Manage high-volume recruitment for call-center and BPO positions
- Recruit candidates for sales, customer service, verification, underwriting, quality assurance and other operational positions
- Understand campaign-specific hiring requirements and candidate profiles
- Coordinate recruitment drives according to operational manpower requirements
- Maintain a pipeline of qualified candidates for recurring vacancies
- Track recruitment performance against approved manpower requirements
- Coordinate closely with Operations and Training departments regarding candidate joining and training schedules
- Monitor key recruitment indicators, including candidates sourced, applications received, candidates shortlisted, interviews conducted, candidates selected, candidates who join, candidate attendance during onboarding/training, recruitment source performance, time taken to fill vacancies, and recruitment target achievement