About This Role
The Recruitment Manager is responsible for the entire recruitment service that Arthmatic provides to the IDC. This includes the quality of shortlists, adherence to Service Level Agreements, the capability of on-site specialists, and the working relationship with IDC Human Capital. This role serves as the IDC's primary operational contact for recruitment with Arthmatic.
Responsibilities
- Deliver the full on-site recruitment service against the agreed SLA
- Plan and allocate requisitions across the seven-person team by volume, urgency, and specialisation
- Hold weekly check-ins with the IDC Human Capital Business Partner, present the monthly service scorecard, and support the quarterly review with IDC Human Capital leadership
- Lead the handover from the current provider without disrupting live recruitment: requisitions, candidate pipelines, data migration into ShumelaHire, and candidate communication
- Act as business owner for platform and process issues, and track them until they are resolved
- Agree the sourcing strategy for each vacancy with Human Capital Business Partners, and sign off role profiles before advertising
- Direct proactive sourcing of scarce and critical skills through LinkedIn Recruiter and other talent portals
- Build and maintain talent pools for the IDC's recurring critical roles
- Brief, measure and manage recruitment agencies where they are used
- Make sure each vacancy is advertised correctly on ShumelaHire, the IDC Careers Page and the agreed external portals
- Check every Vacancy Summary Report and Shortlist Pack before it goes to an IDC line manager, for completeness, accuracy, consistent format and sound selection reasons
- Report source analytics (internal, external, agency, referral), screening and shortlist counts, and demographics of applicant and shortlisted pools, in line with legislation and IDC policy
- Produce consolidated recruitment update reports for the Human Capital Business Partner and Administrator teams
- Lead, coach and performance-manage the four Arthmatic Specialists, with individual targets and formal reviews
- Work with the two IDC-appointed Specialists as one team, recognising that they report within the IDC
- Induct new team members and keep the team proficient on ShumelaHire
- Support training of 15 IDC Human Capital users and IDC Super Users, and keep user guides and FAQs current
- Make sure candidate personal information is handled in line with POPIA, Arthmatic's POPIA policy and IDC information-security rules
- Make sure assessments follow the IDC Assessment Policy, working with Human Capital Administrators
- Make sure verification checks run through the accredited agency and meet their turnaround SLAs
