Recruitment Manager

About This Role

Leading recruitment and selection strategies for branch and head-office positions is the core of this role, ensuring workforce requirements are met within agreed timelines and quality standards. This position partners with business leaders on workforce planning, oversees end-to-end recruitment, and builds sustainable talent pipelines. The role suits an experienced recruitment professional who can lead a team and use data and technology to improve hiring outcomes.

Responsibilities

• Develop and execute workforce and recruitment plans in partnership with business leaders and relevant departments
• Lead end-to-end recruitment for branch, head-office, professional, management, and high-volume positions
• Partner with hiring managers to define job requirements, selection criteria, recruitment timelines, and sourcing strategies
• Monitor recruitment progress and ensure qualified candidates are hired within agreed service levels and business timelines
• Build talent pipelines through job platforms, social media, employee referrals, direct sourcing, recruitment agencies, universities, and vocational institutions
• Develop employer-branding and recruitment-marketing initiatives to strengthen the organisation's ability to attract talent
• Implement structured interviews, assessment tools, and consistent selection standards to improve quality of hire and support fair hiring decisions
• Use applicant tracking systems and recruitment dashboards to monitor pipeline health, time to fill, source effectiveness, cost per hire, offer acceptance, and early attrition
• Analyse workforce movements, employee turnover, labour-market trends, and competitor hiring activity to identify recruitment risks and opportunities
• Recommend improvements to recruitment processes, sourcing channels, candidate experience, and recruitment technology
• Manage recruitment budgets, agencies, vendors, and outsourced recruitment partners based on quality, speed, service levels, and cost effectiveness
• Oversee employment documentation, contracts, candidate information, and new-employee records to ensure accuracy, completeness, confidentiality, and compliance
• Lead, coach, and develop the recruitment team to achieve recruitment targets and maintain consistent service standards
• Provide recruitment advice and market insights to hiring managers, HR partners, and senior stakeholders
• Support university partnerships, cooperative education, internship, and inclusive employment programmes
• Perform other related duties as assigned

Requirements

• Bachelor's degree or higher in Human Resources, Business Administration, Public Administration, Organisational Psychology, or a related field
• At least 7 years of progressive experience in recruitment or talent acquisition, including team leadership experience