About This Role
This recruiting role focuses on managing the full recruitment cycle for global operations, particularly for community support functions. It suits a recruiter who thrives in a fast-paced environment and is dedicated to providing an excellent experience for both candidates and hiring managers.
Responsibilities
- Successfully bring searches to fruition and deliver exceptional experiences for candidates and hiring managers across the Global Operations Function, with a predominant focus on Community Support
- Take a consultative approach, working closely with stakeholders to understand their needs and provide tailored solutions
- Source and hire top talent in the market, ensuring every individual interacting with the recruitment process feels valued and supported
- Manage and drive a full-cycle recruitment process including outbound sourcing, screening, interview, feedback, and offers for all levels of candidates from entry to mid-level across the Global Operations function, largely supporting Community Support Delivery
- Build pipeline for multiple requisitions across business teams and geographies, considering diversity and the importance of balanced candidate slates
- Drive inclusion through building diverse pipelines at the top of the funnel
- Partner with talent partners, hiring managers, HR operations, and finance to build hiring strategy and plan
- Influence business leaders and educate hiring managers on process, interview best practices, and decision-making
- Provide exceptional candidate experiences, creating new ways to surprise and delight candidates as they go through the interview process
- Accurately track candidate data and use systems correctly to be able to report to the business
- Find the best, brightest, and most passionate people using new and creative ways to find and engage them
- Represent the company with integrity and professionalism, speaking passionately and authentically about the company and its mission
Requirements
- 5-7+ years full cycle recruiting experience
- Experience supporting a Global Operations function inclusive of customer support roles, preferred
- Experience operating in a high-velocity, high-volume recruiting environment, able to manage a large, fast-moving requisition load while maintaining a high bar and speed to close
- Demonstrated ability to deliver a "white glove," high-touch experience for senior stakeholders and candidates
- Track record for successfully identifying, qualifying, and closing exceptional candidates in competitive, quota-carrying, or commercial talent markets
- Strong written and verbal communication skills with a demonstrated ability to communicate complex concepts concisely and clearly
- Well-developed analytical and influencing skills
