Recreation Aid, Community Rec

Duties

Performs assigned duties and provides necessary services to authorized patrons, including general information and support of Community Recreation programs. Provides information concerning facilities and operation. Ensures adherence to regulations, and safety and security procedures.

May assist in maintaining routine reports and/or perform clerical, custodial and/or general maintenance duties as needed. May operate a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale and program registration; receive payments and make change.

Provides customer service by greeting patrons in person and by answering the telephone; takes messages and handles customer requests or referrals to the appropriate staff member. All of the above mentioned tasks relate to Community Recreation program delivery, e.g. inventory control, equipment inspection, restocking, point of sale system operation, and cash handling.

Adheres to NAVMED P-5010 sanitation requirements. Provides support for Community Recreation event set up and break down.

Performs other related duties as assigned.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.  All non-government positions identified on your resume must include complete address and to and from dates.  Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

Specialized experience must demonstrate the following:

Incumbent must hold a high school diploma or GED. Must be able to learn MWR policies, rules and regulations, involving the Community Recreation program. Must have ability to communicate orally and in writing. Successful completion of a National Agency Check is required upon employment. Obtain Emergency First Responder or CPR certification, Food Handlers and C.A.R.E. training, where applicable within the first 90 days of employment.

Basic reading comprehension in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.

Basic custodial tasks, e.g. sweeping, mopping, vacuuming, wiping, dusting, etc.

Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers.

Basic arithmetic calculations, i.e. addition, subtraction, multiplication, and division.

Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues.

Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

SPECIAL REQUIREMENTS:

Relocation Expenses will NOT be paid

Education

MUST INCLUDE PROOF OF EDUCATION TO BE CONSIDERED FOR THIS POSITION.