About This Role
This remote Records Coordinator position involves accurately entering patient information into the company's software program and accessing various electronic medical records systems. The role requires a candidate who can type 50+ words per minute with accuracy and provide excellent customer service, while safeguarding patient privacy in compliance with company policy and HIPAA regulations.
Responsibilities
- Accurately enter patient information into the software program
- Access various electronic medical records systems
- Provide a high level of customer service
- Maintain privacy of all patient, employee, and volunteer information, accessing it only on a need-to-know basis for business purposes
- Comply with all regulations regarding corporate integrity and security obligations
- Report unethical, fraudulent, or unlawful behavior or activity
Requirements
- Experience in a medical records office environment helpful but not required (training will be provided)
- Computer literate with general working knowledge of Microsoft Word and Excel
- Ability to type 50+ wpm
- Focused on high-quality work
- Self-motivated
- Team player
- Excellent organizational skills
- Extremely reliable
- Detail-oriented
- Ability to sit or stand for long periods of time
- Physical ability to lift and carry 25 lbs. of materials
- Manual dexterity and strength sufficient to enter information via computer keyboard for long periods, write notes, and pick up and hold paperwork and supplies
- Eyesight sufficient to effectively read documents and accurately view information on a computer monitor
- Speaking and hearing ability sufficient to effectively communicate
- Eye/hand coordination, hearing, and visual acuity necessary for day-to-day tasks
- High-level understanding of the organization’s information governance program and role-specific accountabilities
- Thorough understanding of role requirements, including policies, procedures, and processes, and how individual work impacts the organization and its strategic and financial goals
- Commitment to discuss questions and recommendations about processes and any observed variations in performing tasks to ensure a standardized approach
- Participation in education as required for corporate compliance and role-specific functions and tasks
- Current and yearly HIPAA certification
About the Company
Sharecare is a digital healthcare company that provides software and tech-enabled services to improve care quality, drive better outcomes, and lower costs across the healthcare ecosystem. It uses data-driven AI insights, evidence-based resources, and a comprehensive platform to help people manage their healthcare and improve their well-being.