Records Clerk

About This Role

This position in the Police Department provides customer service to the community, supports police officers, staff, and outside agencies, and manages departmental reports. The role suits a Records Clerk who is well-organized and detail-oriented.

Responsibilities

• Maintain, file, and enter data into the computer system, including offense reports, crash reports, and citations
• Process other paperwork associated with arrests
• Organize offense reports and subpoenas
• Process online P2C reports
• Assist with public records, animal licensing, fingerprinting, and accept and process payments for these services
• Conduct scanning, copying, emailing, and other various clerical duties
• Provide report writing feedback and clarification on those reports currently being reviewed for entry into the department's computer system
• Assist in approving information, offense, and arrest reports in accordance with relevant statutory guidelines, internal policies, applicable State laws and general orders and the FBI’s National Incident-Based Reporting System (NIBRS)
• Assist in generating the monthly NIBRS report
• Professionally greet public, vendors, and representatives from other agencies in person and by telephone
• Provide general information regarding department operations such as services provided, police case numbers, and reports
• Help direct individuals and callers to the appropriate city personnel and department
• Assist in creating and updating all information for 2 counties
• Assist in performing open record requests in accordance with the Freedom of Information Act
• Assist in processing expunctions and juvenile sealings
• Assist in fulfilling Bipartisan Safer Communities Act and R-94 requests
• Perform other related duties as assigned

Requirements

• High School Diploma, or its equivalent
• Two years of clerical experience in a criminal justice field; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities and satisfies state statutes
• Knowledge of standard office procedures; and correct business English, spelling, and punctuation; filing systems
• Ability to establish and maintain effective working relationships with other law enforcement agencies, judicial officials, and the general public
• Ability to demonstrate proficiency in both oral and written communication; prepare reports neatly and accurately
• Ability to operate standard office equipment, including copier, shredder, fax machine, typewriter, ten key calculator, and computer using standard word processing, spreadsheet, and data inquiry software as well as more complex law enforcement- systems for related inquiry and data entry
• Ability to type accurately at a speed of at least 50 words per minute

Current certification or ability to obtain within six months of employment:

• Notary Public

Benefits

• City-subsidized health benefits
• Life and disability insurance
• Variety of voluntary benefits
• Robust pension plan with TMRS
• Paid vacation time
• Deferred compensation
• Educational assistance

Important Details

• Schedule: May require work during evening, weekend, or holiday hours to support business operations

About the Company

The City of Cedar Park is the third largest city in the Austin metropolitan area and an integral part of the rapid growth and prosperity of Central Texas and Williamson County. It is known for its excellent schools and a pro-business environment, and is consistently named one of the top places in the U.S. to raise a family.