About This Role
This records clerk position supports the internal customers of the New York County District Attorney's Office by managing all records needs, ensuring compliance with retention schedules, and developing strategies for overall records management. The role involves performing various clerical tasks and handling highly confidential information under direct supervision, with some latitude for independent initiative and judgment.
Responsibilities
- Process, facilitate, coordinate, and transport customer requests in a timely manner for intake of case files and related materials
- Retrieve and return case files and evidence, including pick-up and delivery
- Dispose of records and evidence in accordance with the Office records retention schedule and legal requirements
- Provision records supplies and shredding services
- Perform searches for records in internal electronic databases and physical filing systems
- Perform data entry in various internal electronic databases and physical logs to ensure accurate record-keeping of files and tracking of requests
- Assist with organizing and inventorying evidence
- Drive Unit vehicles to retrieve and return records and evidence from various locations in the five boroughs
- Assist with special records management related projects
- Perform other records related administrative duties, including serving as a back-up to other Records Clerks as needed
Requirements
- 1 year of experience in a clerical/administrative role with a strong customer service focus, demonstrating excellent organizational, communication, and problem-solving skills
- Possess a valid New York State driver
- Authorization to work in the United States is required
Nice to have:
- Proficient in using the Microsoft Office suite of applications (e.g., Word, Excel, etc.)
- Possess excellent organizational skills
- Possess excellent time management skills with the ability to multi-task, prioritize tasks, work with frequent interruptions, adapt to changes in workflow, and meet deadlines
- Possess strong attention to detail and accuracy
- Possess strong communication skills
- Possess strong customer service skills
- Ability to follow directions and apply proper policies, procedures, and guidelines
- Ability to maintain confidentiality and handle sensitive information
- Ability to lift boxes weighing 20 lbs. or more
- Ability to drive a motor vehicle
- Ability to understand and carry out simple instructions
- Ability to understand and be understood in English
Important Details
