Records Clerk

About This Role

Behind every well-run office is someone making sure records are accurate, documents are easy to find, and important information reaches the right people. This role connects well with administrative support, front desk coordination, and customer support, helping to maintain business records, organize documentation, and respond to requests for information while working with different members of the office team.

Responsibilities

• Enter, review, and update information in internal databases and recordkeeping systems
• Organize digital files, paperwork, and business documents
• Check records for missing information, inconsistencies, and data-entry errors
• Retrieve documents and information when requested by colleagues or authorized contacts
• Maintain accurate filing systems and ensure records are easy to locate
• Respond to routine enquiries about documents and direct requests to the appropriate team
• Support front desk and administrative activities when needed
• Follow up on incomplete records and outstanding documentation
• Handle confidential information with care and professionalism
• Assist with general office tasks to support the wider operations team

Requirements

• Reliable, organized, and punctual
• Strong attention to detail and accuracy
• Comfortable using computers, email, spreadsheets, and office software
• Good written communication and basic data-entry skills
• Able to manage routine tasks and keep information organized
• Professional when communicating with colleagues and handling enquiries
• Previous records, administrative, reception, data-entry, or customer support experience is a plus, but training is provided

Benefits

• Paid training
• Medical, dental and vision coverage
• 401(k) plan
• Paid time off
• Opportunities for advancement
• 401(k) matching

Important Details

• Bi-weekly pay