This role provides clerical support to the Police department, focusing on preparing, generating, and editing police reports, processing department forms, and entering data. The position also involves assisting the public, law enforcement, and other parties with police records-related questions.
Responsibilities
Receive, review, prepare, and/or process department documents such as police incident and criminal investigation reports, accident reports, citations, warrants, and impound records
Verify, complete, and/or code required information; enter and update information into department databases
Create new spreadsheets/files and purge old data as appropriate
Make copies and distribute as appropriate; maintain copies in department manual files
Process requests for records and reports from courts, law enforcement personnel, agencies, victims, and the general public
Retrieve police/incident reports; determine confidentiality of requested documents/reports
Verify identities and assure authority of individuals to receive confidential information; establish quantity of information requester is authorized to receive
Forward and/or mail documents accordingly; ensure reports are sent in a timely manner
Perform general customer service functions; answer telephones; greet and assist customers and visitors
Communicate with the general public, attorneys, court personnel, and City and local officials
Provide assistance, requested documents, and information regarding department services and procedures; refer callers to other staff members as appropriate; and take messages
Prepare folders; maintain files of department correspondence, program records, and legal documents
Photocopy documents and distribute and/or file; request information from other departments as necessary to complete department records/files
Conduct records maintenance activities in compliance with guidelines governing record retention
Conduct background checks; enter and obtain information regarding tags, driver’s licenses, warrants, and stolen property
Relay information to police officers, detectives, or other law enforcement
Manage problems in searching and recovering lost, missing, and/or any other particular report or file
Obtain and/or retrieve information for police officers and other staff as requested
Process payments for permits, citations, cash bonds, etc.; accept payments and record receipt of same
Balance cash drawer; prepare deposit; forward reports and monies as appropriate
Type letters, reports, summaries, and correspondence
Prepare reports and/or summaries as requested which provide information on productivity and program statistics
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Notarize documents
Perform other tasks such as processing incoming and outgoing mail, reviewing invoices, making copies, sorting, collating, distributing, and/or shredding various reports and documents
Ensure all activities are in compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures
Ensure adherence to established safety procedures; monitor work environment and use of safety equipment to ensure safety of employees and other individuals; initiate any actions necessary to correct deviations or violations
Communicate with supervisor, employees, other departments, City officials, Judges, lawyers, defendants, bonding agencies, law enforcement personnel, court personnel, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
Prepare, process, route, and/or file a variety of forms, reports, requests, records, logs, and other documentation
Prepare and maintain files and administrative records
Maintain confidentiality of departmental documentation and issues
Maintain a comprehensive, current knowledge and awareness of applicable laws, regulations, policies and procedures; participate in continuing education activities; attend shift meetings, workshops, and seminars as appropriate
Create and maintain transcriptions of interviews and other audio recordings
Assist with the processing of open records requests
Operate a personal computer, general office equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software
Perform other related duties as required
Requirements
High school diploma or GED
Six (6) months of experience in clerical/general office work or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job
Must possess and maintain a valid Georgia driver’s license
Ability to review, classify, categorize, prioritize, and/or analyze data; includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships
Ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations
Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions
Ability to utilize a wide variety of reference and descriptive data and information
Ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs
Ability to carry out instructions furnished in written, oral, or diagrammatic form; involves semi-routine standardized work with some latitude for independent judgment concerning choices of action
Ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change
Benefits
Comprehensive medical, dental, and vision insurance with HSA and FSA options (includes employer contribution to HSA plans)
Life and AD&D insurance for employee and dependent(s)
Employer paid short and long-term disability insurance for employee
Accrued vacation and sick leave (with option to sell back)
Tuition reimbursement program (employer pays 70%)
12 paid holidays
2 paid personal days
Longevity pay bonuses (after every 5 years)
1% employer contribution on first 2% of employee contribution toward a 457 deferred compensation plan
4% employee contribution toward a defined benefit pension plan (vested after 10 years)
Wellness benefits
About the Company
The City of Kennesaw provides group benefits to eligible employees.
