About This Role
This position involves clerical work with varied methods and problems within the Records Section of the Police Department. It suits a candidate with strong organizational and communication skills who can handle moderately complex tasks and assist both the public and department personnel.
Responsibilities
- Operate computer/scanner to recover, print, and store records data
- Log offense reports
- Process arrests, field interrogation cards, written warnings, etc.
- Receive cash payment for incident, accident reports, and fingerprint cards
- Prepare reports of cash and checks received and ensure funds are properly deposited
- Assist the public with information about reports, police record checks, etc.
- Perform complex and detailed record keeping functions
- Assist officers and other agencies in researching information and records
- Act as receptionist, giving general information to citizens who call or come into the lobby
- Answer telephone calls and transfer to appropriate extension
- Operate varied types of office machines, including various models of copy machines, printers, fax machine, and scanner
- Maintain various records and make reports
- Complete evidence/property receipt forms for lost and found property
- Provide citizen crime reports and accident exchange forms to citizens
- Process citations sign-off for equipment violations
- Maintain files and records pertaining to the Police Department
- Perform related work as required
- Perform all duties assigned during an emergency management operation as part of the City
Requirements
- High school diploma or general education degree (GED)
- Two years related experience and/or training in clerical work, including data entry
- Equivalent combination of education and experience
- Valid Florida driver
- Knowledge of modern office appliances, practices, and procedures
- Ability to read, analyze, and interpret work-related documents
- Ability to respond effectively to the most sensitive inquiries or complaints
- Ability to communicate effectively both orally and in writing
- Ability to comprehend and apply principles of mathematical concepts as applied to this position
- Ability to identify problems and review related information to develop and evaluate options and implement solutions that are in accordance with laws, ordinances, and established principles
- Ability to follow and interpret instructions furnished in written and oral format
- Ability to maintain complex clerical records and prepare reports from such records
