RemoteFull timeMid level$35k – $35kPosted today
Apply with JobAssistAbout the role
About the Role
- Answer and transfer incoming calls courteously and professionally
- Provide information, directions, and assistance to residents, staff, guests, and vendors
- Support daily operations of the Concierge/Security Department
- Ensure safety of residents, visitors, and staff
- Perform clerical duties as assigned
- Follow established policies and procedures under the Director of Plant Operations
Key Responsibilities
- Open and close the front desk; secure files, keys, and office equipment
- Communicate messages and materials promptly to appropriate parties
- Accept and record payments, reservations, appointments, and cancellations
- Confirm transportation schedules and event registrations
- Greet and assist all visitors in a warm, professional manner
- Attend in‑service training and education sessions
- Perform duties assigned by supervisor
- Report for duty during emergencies or natural disasters as required
Qualifications
- High school diploma preferred
- Ability to read, write, and speak English
- Valid Michigan Driver License
- Ability to obtain CPR/AED certification
- High proficiency with computer applications
- Strong communication and customer‑service skills
Why You’ll Love It Here
- Supportive, hospitality‑driven culture
- Professional, warm, and team‑oriented environment
- Opportunity to make a meaningful impact on residents and visitors
- Beautiful community near downtown Holland and Lake Michigan
Benefits
- 401(k) + matching
- Medical, dental, vision insurance
- Life insurance
- PTO
- Referral program
- Employee discounts
- Flexible schedule
- Retirement plan
Work Schedule
- 8‑hour shifts
- Day/Evening shift
- Weekend availability
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