Receptionist - Secondary School

About This Role

This night-shift post on the cardiac ward pairs patient care with mentoring new nurses. The School Receptionist will be the primary point of contact for students, parents, staff, and official visitors, ensuring everyone receives a helpful and efficient welcome. This role manages the main front office and serves as the professional heartbeat of the campus.

Responsibilities

• Manage the main reception desk professionally, greeting all visitors, families, and staff with warmth and courtesy
• Handle incoming telephone calls, email inquiries, and switchboard operations efficiently, directing messages to the appropriate departments
• Maintain security and safeguarding protocols by ensuring all visitors sign in, wear identification badges, and follow campus entry policies
• Provide general administrative support, including sorting post, managing deliveries, and handling routine correspondence
• Foster a positive, calm, and organized front-of-house environment that reflects the school's high standards

Requirements

• Proven experience in a reception, customer service, or front-of-house administrative role (educational setting experience is a plus)
• Outstanding communication and interpersonal skills, with a polite and professional telephone manner
• High level of organisation, with the ability to multitask and remain calm under pressure in a busy environment
• Strong IT literacy, including proficiency in standard office software and database systems
• A proactive, positive attitude and a genuine enthusiasm for supporting young people and school operations

Benefits

• Access to continuous professional development and training within a progressive school community

Important Details

• Start Date: Immediate or upcoming term

About the Company

A dynamic and thriving secondary school located in Havering is seeking a welcoming, polished, and articulate School Receptionist to be the face of their vibrant community. It is a friendly and inclusive community school known for its positive learning culture and strong local standing, with a collaborative, supportive workplace backed by an exceptional administrative and leadership team.