Receptionist - Healthcare

About This Role

Handling a variety of administrative functions in a treatment center is the core of this full-time receptionist role. The position suits a highly organized, professional, and enthusiastic individual who can multitask, coordinate office activities, partner with clinic staff, and maintain clerical paper flow.

Responsibilities

• Perform secretarial duties, including answering phones, forwarding calls, managing mail flow, data entry, reconciling daily money collected, and controlling office inventory
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes, including scheduling, patient check-in, insurance verification, payment collection, and follow-up calls
• Assist in obtaining patient histories from other NTP's, building blank patient files for new admissions, archiving discharged files, and preparing and maintaining reports and records
• Maintain the office, ensuring children's play area is cleaned, disinfecting and cleaning the lab area, and cleaning the coffee/beverage area
• Facilitate specimen collection from patients, deliver to lab, file results, and distribute to counselors (if applicable)
• Perform other duties, as assigned

Requirements

• High school diploma or equivalent with at least 1-year prior experience in an office setting
• Excellent customer service skills and professional public presentation skills, including telephone etiquette
• Proficient in basic PC skills; Microsoft Word and Excel preferred
• Ability to understand and follow oral and written directions
• Ability to establish and maintain effective working relationships with patients, program management, medical staff, counselors, and peers
• Ability to maintain routine records and communicate effectively, both orally and in writing
• Self-directed with the ability to work with little supervision
• Flexible and cooperative in fulfilling all obligations
• Satisfactory drug screen and criminal background check

Benefits

• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

About the Company

MedMark Treatment Centers is a progressive substance abuse treatment organization committed to providing the highest quality of patient care in a comfortable outpatient clinic setting. Its ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each patient achieve long-term recovery and an improved quality of life.