About This Role
This overnight role as a Receiver/Stocker is crucial for maintaining a clean, safe, and customer-ready store by accurately receiving freight, stocking shelves, and organizing merchandise. It involves unloading deliveries, safely handling equipment and hazardous materials, and preparing the area for daily operations. The position is physically demanding and fast-paced, requiring attention to detail and safe lifting practices.
Responsibilities
- Deliver SMART customer service by assisting customers, answering questions, and offering support during projects
- Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets
- Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts
- Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping
- Operate store equipment including scanners, Zebra phones, balers, and other tools as needed
- Pitch in as a team player to complete other assigned tasks
- Use the Orders App to pick and stage Flatbed Delivery orders (for Pro Fulfillment Stores)
- Load delivery orders, ensuring quality, accuracy, and safe loading practices (for Pro Fulfillment Stores)
- Rotate orders by delivery date and resolve customer order issues (for Pro Fulfillment Stores)
- Proactively communicate with customers to ensure delivery satisfaction (for Pro Fulfillment Stores)
- Execute Delivery Readiness best practices (for Pro Fulfillment Stores)
Requirements
- High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
Nice to have:
- 3 months experience operating forklift/power equipment such as lifts, order pickers, and similar equipment
- 6 months experience in a warehouse performing inventory handling and stocking
Benefits
- Multiple top-tier health insurance options
- Tuition assistance program
- Company-matching 401(k)
- Optional Employee Stock Purchase Program
- 10% Associate Discount
- Track to the Trades program
Important Details
- Schedule: Most shifts are physically active, and scheduling may include morning, evening, or overnight hours based on store needs
- Travel: Occasional travel may be needed for meetings, training sessions, or to support nearby stores
- Working Conditions: Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume.