Real Time Captioner - Hrly/Int POOL (DSA)

About This Role

This role involves facilitating communication and integration for deaf, hard-of-hearing, or otherwise disabled students and consumers within the university community. The Real-Time Captioner converts spoken words into instant text using court-reporting methods and specialized equipment, ensuring equitable, inclusive, and culturally sensitive services with a student-centered approach.

Responsibilities

• Provide communication access by conveying verbal instruction into a mode best understood by deaf, hard-of-hearing, and/or otherwise disabled individuals, including students, faculty, staff, and university guests

Requirements

• Highly skilled captioner who can type a minimum of 200 words per minute and produce accurate real-time transcripts using Realtime software and related technology
• Strong attention to detail, excellent listening skills, and a solid command of English grammar, vocabulary, and punctuation
• General knowledge of Deaf Culture
• Adapt to a wide range of access needs and remain flexible when course modalities shift between in-person and remote formats
• Stay current with evolving technical terminology and software
• Exercise sound judgment when accepting assignments based on skill level, topic familiarity, setting, and consumer needs
• Work effectively with consumers
• Communicate professionally and diplomatically with colleagues and staff
• Adhere to industry-recognized codes of ethics, professional standards of practice, and confidentiality requirements
• Ability to communicate with an ethnically and culturally diverse campus community
• Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures
• Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
• Equivalent to graduation from a court reporting school and a minimum of six months experience providing real-time captioning services required, preferably in a higher education setting
• Completion of a Court Reporting Training Program

Important Details

• Schedule: hourly/intermittent on-call
• Contract: temporary position, may be appointed for a few days and up to one year depending on the assignment; temporary assignments may expire prior to the ending date
• Team: Bob Murphy Access Center

Additional Information

• CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas)
• A background check (including a criminal records check) must be completed satisfactorily and is required for employment