Radiology Assistant

About This Role

Radiology Assistants play a vital role in patient care, ensuring a smooth and comfortable experience for individuals undergoing imaging exams. This involves preparing patients, assisting technologists, maintaining cleanliness, and supporting overall department efficiency.

Responsibilities

• Assist patients with preparation for imaging exams, including changing into appropriate attire and verifying identification under supervision
• Support technologists during procedures by positioning patients, moving equipment, or preparing exam rooms as directed
• Clean and restock imaging rooms between patients, ensuring cleanliness, infection control compliance, and readiness for the next exam
• Maintain adequate inventory of linens, supplies, and equipment, alerting appropriate staff when items are low
• Answer phones, relay messages, and assist with communication between technologists, nursing, and other departments to support efficient workflow
• Greet, escort, and transport patients to and from imaging areas, ensuring safety, comfort, and timely movement throughout the department
• Perform other duties as assigned

Requirements

• Ability to work with people of various diversities
• Ability to work with patients of all ages
• Phone etiquette
• Work independently
• Ability to effectively communicate
• Excellent customer service
• Ability to communicate appropriately and effectively with patients and their family, hospital staff, nurses, physicians, and other health care professionals
• Knowledge of commonly used concepts, practices, and procedures in the health care industry
• Ability to multitask
• Must be able to read, write and speak conversational English
• Basic computer skills and knowledge of Microsoft Office
• Ability to accurately discern patient and staff needs and efficiently move each encounter to a proper resolution
• Knowledge of communication styles and constant deployment of proper engagement behaviors when encountering patients, staff, and physicians
• Effective time management and organizational skills
• Ability to display professional interactions with all levels of internal and external customers
• Excellent verbal and written communication skills
• Effectively able to problem solve in complex situations
• Ability to adapt to new situations and responsibilities
• Must have the knowledge and skill necessary to provide care that addresses the physical, psychosocial, educational, safety, and age-appropriate needs of the patient population served within the department
• High School Graduate or equivalent