About the role
This position will be responsible for the implementation, execution, and maintenance of the Finance Quote to Cash cycle. This will include testing and utilizing automated process steps, harmonizing data for consistent processing and reporting, and identifying further opportunities to improve overall efficiency and maximizing cash flow.
REQUIRED
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Combination of education and experience in Business, Finance, or Accounting related field or equivalent
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Experience in Finance QTC functions including but not limited to Credit, Billing, Collections, Cash Application, and related finance functions
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Strong collaborator
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Strong oral and written communication skills
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Proficiency in MS suite inc. Outlook, PowerPoint, Word, and Excel
DESIRED
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Knowledge and understanding of Oracle Fusion
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Experience in testing / implementing new systems, processes, and technology
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Working knowledge of contractual application, including interpretation and application of contract terms within the billing process
Knowledge, Skills, Abilities, and other Characteristics
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Ability to embrace change, work to project deadlines, share benefits with stakeholders, and collaborate with team members to drive positive results
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Strong ability to influence and persuade with respectful assertiveness
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Strong process improvement skills
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Ability to work across functional and geographic boundaries
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Excellent verbal and written presentation and communication skills
Key Responsibilities
- Provide guidance and support for the efficient delivery of the ongoing QTC cycle
- Ensure operational goals and objectives are met on time, every time, to drive deployment and adoption of process changes
- Embrace and look for continuous improvement with existing and new technology to attain improvement across all areas, particularly DSO, FCF & unbilled
- Develop and maintain positive working relationships with business and functional groups, colleagues, customers, and advisors to ensure continued commitment to a ‘best in class’ global QTC cycle
- Fully support and assist the Snr QTC Co-Ordinator / QTC Hemisphere Manager (East) with all assigned tasks particularly execution of quality billing activities to support and deliver on the QTC organizational strategy
- Actively participate in preparation of billing ‘packs’, and provide extended support & training to Ops teams, to ensure timely billing per segment(s)
- Fulfil a ‘hands-on’ transitional billing role and optimize billing efficiency, to ensure a good handover while supporting working relationships directly between business and Chandigarh team
- Drive QTC process improvement, inc. KPI reporting and analysis within the segment(s)
- Trouble-shoot on any issues, concerns, bottlenecks, etc. through the segment(s) billing process flow
- Analyze data and recommend areas for improvement including but not limited to billing, preparation of billing ‘packs’, unbilled, DSO, etc.
- Perform cross-functional coordination with Commercial and Operations teams to ensure compliance with contractual and internal requirements when preparing and processing billing ‘packs’.
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