Quality Systems Technician

About This Role

This role supports the maintenance and improvement of quality systems, processes, and documentation within a global manufacturing environment. The Quality Systems Technician assists with audits, manages controlled documents, supports ESD programs, coordinates calibration, and contributes to continuous improvement initiatives.

Responsibilities

• Support the execution and maintenance of Layered Process Audits (LPA Levels 1–3) within the Global Assessment Tool
• Assist with internal, customer, regulatory, and compliance audits
• Track audit findings and support timely closure of corrective actions
• Participate in quality system gap assessments and compliance reviews
• Maintain audit records and prepare audit-related reports and metrics
• Maintain Quality Management System records, databases, and documentation
• Support eQRQC and other quality management system applications
• Generate and maintain quality metrics and reports, including D4 and D7 aging metrics
• Support site quality initiatives and continuous improvement activities
• Administer controlled documents through the Document Control Center (DCC) process
• Process document creation, revisions, approvals, and obsolescence activities
• Maintain document retention and archival requirements
• Ensure controlled documentation remains current and compliant with applicable requirements
• Support ESD compliance activities and periodic ESD assessments
• Maintain ESD monitoring, audit, and compliance records
• Assist with ESD training and awareness programs
• Support investigations and corrective actions related to ESD nonconformances
• Coordinate calibration and verification activities for measuring and test equipment
• Maintain calibration schedules and records
• Track due dates and ensure timely completion of calibration activities
• Support torque tool verification programs and equipment compliance requirements
• Assist with investigations related to out-of-tolerance equipment
• Support CAPA, SCAR, and 8D activities through closure
• Maintain corrective action databases and tracking systems
• Monitor action item completion and effectiveness reviews, including D7 and D8 verification activities
• Assist Quality Engineers with root cause investigations and continuous improvement projects
• Assist with onboarding and recurring quality systems training
• Maintain training records, matrices, and qualification documentation
• Support annual retraining and compliance requirements
• Coordinate training assignments and completion tracking