Quality & Regulatory Systems Manager

3. Data, Metrics & Continuous Improvement

• Develop and maintain quality dashboards, KPIs, supplier scorecards, and executive reporting that provide visibility into system performance.
• Collect, organize, trend, and analyze quality metrics including supplier performance, audit results, non-conformances, and out-of-specification events.
• Identify risks, uncover trends, and implement process improvements that strengthen supplier quality, document control, and regulatory compliance.
• Develop and refine policies and procedures that support business growth while maintaining regulatory alignment and company standards.

4. Regulatory Compliance & Commercialization

• Manage new registrations, renewals, updates, and ongoing compliance for pet food products across all applicable states.
• Track registration timelines, labeling requirements, documentation, and correspondence to ensure timely submissions and compliance.
• Serve as the Quality representative throughout stage-gate processes, ensuring supplier and material approvals are completed prior to commercialization.
• Partner closely with Regulatory, Quality Assurance, R&D, Supply Chain, and Operations to support packaging approvals, product changes, and regulatory execution.

5. Cross-Functional Leadership

• Facilitate communication across internal teams and external partners to ensure quality initiatives and process changes are clearly understood and successfully executed.
• Coordinate change management activities while balancing quality, compliance, operational priorities, and business objectives.
• Build scalable systems and governance processes that enable the company to grow while maintaining operational excellence.

Qualifications & Requirements

• Education:
  Bachelor's degree required, or equivalent experience with 7+ years in quality, regulatory, or related disciplines.
• Experience:
  Minimum of 5 years of progressive experience in Quality Assurance, Regulatory Affairs, Supplier Quality, Food Manufacturing, or a related field.
• Regulatory Knowledge:
  Strong understanding of USDA, FDA, AAFCO, animal food regulations, supplier quality systems, state registrations, and external manufacturing oversight.
• Systems Expertise:
  Experience managing document control systems, change management, quality management systems (QMS), supplier governance, and specification management.
• Analytical Skills:
  Proven ability to build dashboards, develop KPIs, organize complex datasets, identify trends, and leverage data to improve business performance.
• Project Management:
  Exceptional organizational skills with the ability to manage multiple priorities, complex workflows, and cross-functional initiatives in a fast-paced environment.
• Communication:
  Excellent written and verbal communication skills with the ability to influence stakeholders across all levels of the organization.
• Business Acumen:
  Strong analytical thinking, problem-solving abilities, financial awareness, and a continuous improvement mindset.

Tenets of the Pack (Company Values)

Live Our Mission
– We believe this is more than a job. It's a cause.

Be a Team Player
– We put company goals and success first.

Maintain a Positive Attitude
– We bring energy, enthusiasm, and drive to everything we do.

Deliver Results
– We play to win.

JUSTFOODFORDOGS is an Equal Opportunity Employer.

JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status, or any other legally protected basis, to the extent permitted by law.