About This Role
This Quality Manager position involves building the Quality function from the ground up at a new factory producing large, complex, and heavy equipment. The role includes establishing processes, implementing systems, and leading a team to ensure operational excellence, drive continuous improvement, and ensure compliance with regulatory standards.
Responsibilities
- Support new factory startup activities, including building Quality operations, staffing, and process development
- Develop process flows, work instructions, and quality systems for complex, large-scale manufacturing (high-power, large form-factor equipment)
- Partner with cross-functional teams to establish operational readiness and quality standards
- Recruit, interview, and hire Quality Engineers, OBA (Out-of-Box Audit) personnel, and Quality Analysts
- Partner with recruiters to define candidate profiles and hiring strategies
- Coach team members on interviewing and hiring best practices
- Monitor turnover trends, identify root causes, and drive retention improvements
- Identify individual and team development needs and implement training programs
- Develop and validate Quality training curricula
- Coach and mentor team members to deliver consistent, high-quality results
- Develop and maintain succession planning strategies
- Establish and track performance metrics aligned with quality, cost, and delivery goals
- Provide ongoing coaching and feedback based on cross-functional input (WCM, BUM, etc.)
- Conduct timely and professional performance evaluations
- Drive continuous improvement in team and operational performance
- Lead teams effectively in high-pressure or critical situations
- Ensure fair and consistent recognition and rewards practices
- Facilitate regular team communication forums and cross-functional alignment
- Communicate clearly and professionally across all levels of the organization
- Encourage team engagement, feedback, and collaboration
- Adapt communication style to meet diverse team needs
- Understand and align Quality strategy with site and campus objectives
- Develop and implement a Quality strategy supporting business and customer needs
- Provide regular updates to Business Unit Managers, Workcell Managers, and Operations leadership
- Identify and implement cost reduction initiatives through process and system improvements
- Monitor departmental cost performance and analyze trends
- Provide cost-related insights and recommendations to stakeholders
- Develop and manage departmental forecasts
- Compare forecast results against actual performance to identify trends and improvements
