This Quality Engineer role serves as both a technical design authority and a customer-facing lead for ABB Critical Power projects. It combines engineering responsibilities with commercial customer engagement to ensure successful project delivery and resolution of customer quality issues. The position utilizes management skills, technical understanding of products, and communication skills to lead the ABB service, engineering, factory, and product management teams in solving and resolving customer quality issues.
Responsibilities
Serve as ABB’s primary customer contact for quality and technical issues, leading communications, onsite support, action plans, and resolution timelines
Act as the technical and design authority for engineering deliverables on moderate- to high-complexity projects
Review and approve designs, perform verification and peer reviews, and ensure compliance with safety, quality, contractual, and as-built documentation requirements
Identify and resolve technical challenges while communicating product gaps, customer needs, and market trends to commercial and product management teams
Collaborate cross-functionally with engineering, manufacturing, testing, commissioning, service, supply chain, sales, and product management to ensure successful project execution
Manage multiple concurrent projects, including work plans, cost estimates, RFQs, supplier evaluations, project meetings, contract variations, and timely delivery of engineering outputs
Requirements
Bachelor’s degree in Electrical Engineering or related field with 7+ years’ experience in electrical distribution or power systems; Master’s degree with 5+ years’ experience in electrical distribution or power systems
Strong interpersonal and communication skills; fluent in English (written and spoken)
Proficiency in MS Office, MS Teams, and ability to leverage AI tools in job functions
Ability to manage multiple projects and work independently with minimal supervision
Capability to establish and nurture partnership relationships with ABB Product management, engineering, and service
Candidates must already have work authorization that would permit them to work for ABB in the US
Nice to have:
PE Certification
Experience with LV/MV UPS systems, batteries, static transfer switches, power conditioning, PDUs, and ATS
Familiarity with industry codes and standards (ANSI, IEEE, NEC, NEMA, NFPA 70E, UL)
Lean Six Sigma Certification
Previous field, factory, or design engineering experience in data centers, hospitals, or industrial facilities
Benefits
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays
Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
Important Details
Travel requirement: 40% for customer visits and project support
About the Company
At ABB, we help industries run leaner and cleaner. ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future.
