About This Role
Driving enterprise-wide quality strategy, leading continuous improvement initiatives, and ensuring products and processes consistently exceed customer expectations are the core functions of this executive-level role. The Corporate Quality Director serves as a strategic partner to business leaders across the organization, championing operational excellence, quality management systems, supplier quality performance, and ISO certification initiatives.
Responsibilities
- Develop and execute the corporate quality strategy aligned with business objectives
- Provide strategic guidance regarding quality systems, compliance requirements, and continuous improvement initiatives
- Partner with executive and operational leaders to drive excellence across all functions
- Lead and maintain enterprise quality management systems and standards
- Oversee internal audit programs and ensure compliance with applicable quality standards and certifications
- Coordinate ISO certification efforts across multiple business units
- Manage the ongoing maintenance and enhancement of process documentation systems
- Lead root cause analysis and corrective action initiatives for complex quality and operational challenges
- Promote Lean Six Sigma methodologies and continuous improvement best practices
- Establish, track, and report key quality performance indicators and organizational objectives
- Mentor and support Quality Managers and quality teams across the organization
- Foster a culture of accountability, collaboration, and continuous learning
- Support organizational capability development through coaching and best-practice sharing
- Ensure products and services consistently meet or exceed customer requirements
- Support supplier quality improvement initiatives and risk mitigation efforts
- Collaborate with operational teams to improve process performance and product quality
- Oversee the development and maintenance of quality department procedures and standard operating procedures
- Ensure confidentiality of company policies, financial information, compensation data, and proprietary information
- Verify compliance with established procedures while balancing quality, efficiency, and cost considerations
Requirements
- Master's Degree in Engineering or a related technical discipline
- Six Sigma Green Belt or Black Belt certification
- Minimum of 15 years of progressive experience in quality leadership within a manufacturing environment
- Demonstrated success leading enterprise-wide quality programs and quality management systems
- Experience managing ISO certification programs and audit processes