About This Role
This Quality Director role involves leading and building the company's entire quality function, encompassing quality systems, project quality, supplier quality, manufacturing quality, and customer quality. The director will define quality strategy, develop a high-performing team, and collaborate with various departments and customers to achieve quality excellence from new product introduction through mass production.
Responsibilities
- Establish the company’s quality objectives, develop and continuously improve the Quality Management System (QMS), and oversee system audits, customer audits, and relevant certifications
- Oversee project quality management, including quality planning, risk assessment, and pre-production quality validation, to ensure successful new product introduction
- Manage supply chain quality through supplier assessments, quality audits, and corrective actions to improve incoming material quality and supplier performance
- Oversee manufacturing quality and quality inspection, strengthen process controls and inspection standards, and improve product yield and quality consistency
- Lead customer quality management, including major quality issues and customer complaints, and drive cross-functional root cause analysis, corrective actions, and effectiveness verification
- Build and develop the Quality team, manage team performance, and establish key quality metrics to drive continuous improvement
Requirements
- Bachelor’s degree or above in Engineering, Quality Management, or a related discipline
- At least 10 years of relevant quality experience, with proven experience in establishing quality systems and leading quality teams
- Experience in automotive, electronics, semiconductor, precision manufacturing, or related industries
- Strong knowledge of ISO 9001 and quality tools such as APQP, PPAP, FMEA, SPC, MSA, and 8D, with experience in new product introduction and mass production quality management
- Strong leadership, cross-functional coordination, and customer communication skills, with the ability to drive the resolution of complex quality issues
- Proficiency in English and Chinese is required, as the role involves regular communication on quality matters with Chinese-speaking customers, suppliers, and internal stakeholders
Nice to have:
- Experience managing quality requirements for automotive Tier 1 or OEM customers
- Knowledge of IATF 16949
