Quality Control Valet

About This Role

Ensuring every vehicle leaving the accident repair centre is safe, roadworthy, correctly repaired, and presented to an excellent customer-ready standard is the core of this role. You will also oversee the subcontracted valeting team, ensuring their work consistently meets required standards.

Responsibilities

• Carry out final quality and safety inspections on all completed vehicles
• Ensure repairs have been completed correctly and in line with manufacturer and insurance requirements
• Identify and report any defects, concerns, or incomplete work before vehicle release
• Check vehicle levels, including oil, coolant, washer fluid, and tyre pressures
• Check tyre condition and ensure warning lights or instrument cluster alerts are addressed
• Carry out full lighting checks, including headlights, indicators, brake lights, fog lights, and reverse lights
• Ensure road tests and wheel alignment/geometry checks have been completed where required
• Inspect panel alignment, paint finish, trim fitment, and overall workmanship
• Carry out visual checks of ADAS and sensors where applicable
• Complete pre- and post-valet quality checks
• Ensure vehicles are clean, protected, and presented to a high standard before collection or delivery
• Ensure customer belongings are handled and returned appropriately
• Oversee subcontracted valeters, providing clear instructions and feedback where required
• Ensure valet teams follow all Health & Safety procedures, including correct PPE and safe chemical handling
• Maintain high standards of cleanliness and housekeeping within the valet area
• Ensure job cards and QC documentation are completed accurately and uploaded to the relevant systems
• Escalate any safety, quality, or compliance concerns to the appropriate member of management
• Support the wider site team with reasonable additional duties when required

Requirements

• Previous experience within an automotive environment, such as vehicle quality control, accident repair/bodyshop, vehicle valeting or preparation, or workshop environments
• Valeting supervision experience
• Excellent attention to detail
• A strong understanding of vehicle safety and quality standards
• The confidence to challenge work that does not meet the required standard
• Good communication and decision-making skills
• The ability to work confidently with subcontracted teams
• A proactive, organised, and reliable approach
• A strong customer-focused mindset
• A commitment to Health & Safety
• A full UK driving licence