Quality Assurance Specialist

Duties

The incumbent is responsible to develop, implement and maintain a formal quality assessment program in compliance with the quality assurance program statement. The incumbent leads the continuous evaluation and investigation of quality trends, deficiencies and customer related problems and is responsible to develop and implement acceptable alternatives. Selects and trains inmates to carry out specific elements of the quality assurance program. Prepares and presents orientation programs, instructional materials, and briefings relative to quality assurance for internal use and external use by other government agencies.

The incumbent conducts complex technical studies of production processes, materials and equipment to determine causes of losses and quality deficiencies. Prepares reports recommending action to prevent or eliminate the causes. Incumbent functions as a department head and attends department head meetings. As such, the incumbent functions as a Management official within the facility. Incumbent oversees a program, policy or procedure or may assist in planning, directing, coordinating and evaluating policy. He/she exercises independent judgment and discretion on a regular and recurring basis. The employee’s primary duties have a significant effect on the formulation or execution of management policies or programs. Management policies may range from broad national goals to specific objectives of a local institution.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Qualifications

To be considered for the position, you must meet the following qualification requirements.

Education

Ph.D. or equivalent doctoral degree, OR 3 full years of progressively higher level graduate education leading to such a degree, OR LL.M., if related.

Major study: quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences textiles, or other fields related to the position.

Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position.

NOTE: If you are using education to qualify, you MUST provide legible transcripts to receive consideration. All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria,

Transcripts MUST be received by the Consolidated Staffing Unit by the closing date of the vacancy announcement. (If you are selected for this position, you will be required to provide an OFFICIAL transcript prior to your first day on duty.)

For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website.

OR

Experience

You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level in federal service. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.

Some examples of this qualifying experience are:

• Reviewing production activities and capabilities in light of contract quality requirements.
• Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.
• Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.
• Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.
• Identifying inadequacies and requesting corrective action.
• Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.
• Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities.
• Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals.
• Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections.

OR

Combination of Education and Experience

Have a combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above.

Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.

Your eligibility for consideration will be based on your responses to the questions in the application.