Quality Assurance Analyst - Temporary

About This Role

This temporary, one-year position as a Quality Assurance Analyst involves ensuring digital products and solutions meet high standards of quality, functionality, accessibility, usability, responsiveness, and performance. The role focuses on planning, executing, documenting, and improving quality assurance activities across various digital products, leveraging modern technologies, automation, and AI-assisted tools.

Responsibilities

• Analyze user stories, requirements, acceptance criteria, and technical specifications to determine testing scope, risks, and priorities
• Create and execute test plans, test cases, checklists, and automated tests
• Perform functional, regression, smoke, integration, end-to-end, exploratory, and UAT testing
• Test across supported browsers, devices, screen sizes, and environments
• Perform API testing and validation where applicable
• Validate accessibility, responsiveness, usability, and basic performance requirements
• Support shift-left testing by participating in refinement, sprint planning, and requirement discussions
• Support release readiness and post-deployment validation
• Develop, maintain, and execute automated tests for appropriate functional and regression scenarios
• Contribute to automation frameworks and follow established coding and QA standards
• Use AI-assisted tools for test generation, requirements analysis, test coverage, documentation, defect investigation, and test maintenance
• Validate AI-generated outputs against business and technical requirements before use
• Contribute to visual regression, intelligent test optimization, and AI-assisted testing initiatives
• Evaluate emerging QA and AI technologies and recommend practical improvements
• Identify, investigate, document, prioritize, and track defects and quality issues
• Provide clear reproduction steps, expected and actual results, environment details, and supporting evidence
• Collaborate with developers and stakeholders to investigate issues and validate fixes
• Perform appropriate regression testing following defect resolution

Requirements

• Hands-on experience with WPVIP migration projects
• Experience testing and managing client-facing service desk tickets

About the Company

Trew Knowledge is an award-winning digital marketing agency focused on delivering world-class, innovative solutions for some of the world’s largest brands. As the only Canadian-based WordPress VIP Gold Agency Partner, the company delivers solutions leveraging innovative vision, technical prowess, and unmatched customer service. Founded in 2009, its global team of dedicated professionals aligns with clients’ business goals, creating strategic roadmaps. The company is evolving into an AI-native digital agency, embracing AI-powered tools and intelligent workflows to work smarter and deliver greater value.