QA Manager / QA Supervisor

About This Role

This role involves planning and defining strategies, organizing work systems, and setting quality objectives aligned with company policies and goals. You will manage, control, inspect, and evaluate quality assurance systems to ensure products and manufacturing processes meet customer standards and requirements.

Responsibilities

• Plan, define strategies, organize work systems, and set quality objectives aligned with company policies and goals
• Manage, control, inspect, and evaluate quality assurance systems to ensure products and manufacturing processes meet standards and customer requirements
• Oversee quality management systems such as IATF 16949, ISO 9001, and related Core Tools for the automotive industry
• Analyze quality problems, determine corrective and preventive measures, and monitor continuous quality improvement
• Control and monitor quality KPIs including Customer Complaint, Defect Rate, PPM, and Cost of Poor Quality
• Oversee internal and external quality assessments, customer audits, and track defect corrections
• Manage and develop QA department personnel, assign tasks, monitor performance, and develop team capabilities
• Coordinate with production, engineering, and related departments to resolve quality issues and improve product standards
• Promote continuous quality improvement activities such as Kaizen and Continuous Improvement to reduce process waste
• Report quality performance results to management and propose improvement approaches and problem prevention strategies

Requirements

• Bachelor's degree or higher in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, or related field
• Experience in quality assurance in the automotive manufacturing industry
• Experience managing teams at a managerial level
• Knowledge of IATF 16949, ISO 9001 systems and quality tools such as APQP, PPAP, FMEA, MSA, SPC, and 8D
• Experience managing customer complaints, analyzing problems, and determining corrective and preventive measures
• Skills in data analysis, planning, team management, and decision-making
• Leadership capability, ability to coordinate across departments, and drive systematic quality improvement