About This Role
Managing the quality assurance system and ensuring quality is integrated into all operational aspects is the core of this role. The QA Manager is responsible for maintaining the quality management system's Quality Manual and demonstrating continuous improvement through objective quality evidence.
Responsibilities
- Establish, operate, maintain, and improve the quality management system
- Assure quality is integrated into all aspects of operations
- Publish and maintain the quality management system Quality Manual
- Collect and analyze objective quality evidence and produce necessary reports to demonstrate system goals and continuous improvement
- Provide oversight of quality management system operations
- Maintain and operate the Internal Quality Audit Program
- Manage correspondence with suppliers/vendors for all quality assurance issues or concerns
- Ensure personnel are properly and regularly trained in process control techniques and inspections
- Conduct quality control checks, quality control inspections, and final product inspections as necessary
- Ensure compliance with AS9100 and ISO quality management system requirements
- Act as the Management Representative for all AS9100 and ISO issues
- Assess customer specifications, statements of work, etc.
- Work with purchasing staff to establish quality requirements from external suppliers
- Define quality procedures in conjunction with operating staff
- Set up and maintain controls and documentation procedures
- Identify relevant quality-related training needs and deliver training
- Collate and analyze performance data and charts against defined parameters
- Ensure tests and procedures are properly understood, carried out, and evaluated, and that product modifications are investigated if necessary
- Supervise technical staff in carrying out tests and checks
- Write technical and management systems reports
- Liaise with customers' auditors and ensure the execution of corrective action and compliance with customers' specifications
- Establish standards of service for customers
Requirements
- Bachelor of Science or equivalent RF Microwave industry work experience
- Knowledgeable in industry drawing standards and Military Specifications
- Experience assessing customer specifications, statements of work, etc.
- Experience working with purchasing staff to establish quality requirements from external suppliers
- Experience defining quality procedures in conjunction with operating staff
- Experience setting up and maintaining controls and documentation procedures
